Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thania Ascencio

Miami Gardens

Summary

Resourceful Waitress Supervisor known for high productivity and efficient completion of tasks. Possess specialized skills in team leadership, customer service management, and conflict resolution. Excel in communication, problem-solving, and adaptability, ensuring smooth restaurant operations and positive dining experiences.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience
2026
2026
years of post-secondary education

Work History

Waitress Supervisor

La embajada colombiana
Hialeah
10.2023 - Current
  • Managed daily operations of the dining area and staff schedules.
  • Trained new waitstaff on service standards and menu knowledge.
  • Coordinated with kitchen staff to ensure timely food delivery.
  • Monitored service quality to maintain high customer satisfaction standards.
  • Resolved customer complaints in a timely manner with professionalism.

Education

Associate of Arts -

Miami Dade College
Miami, FL
08.2022 - 08.2025

Hialeah Miami Lakes Senior High School
Hialeah, Florida

Skills

  • Customer service
  • Staff training
  • Time management
  • Conflict resolution
  • Excellent communication
  • Schedule coordination

Languages

English
Limited
Spanish
Full Professional

Timeline

Waitress Supervisor

La embajada colombiana
10.2023 - Current

Associate of Arts -

Miami Dade College
08.2022 - 08.2025

Hialeah Miami Lakes Senior High School
Thania Ascencio