Thao Nguyen
Houston
Summary
I'm a dedicated person willing to learn and cope with the duty to resolve any complicated problems. I am fluency in English and Vietnamese. I have two degrees in which can gain some perspective for the position I am looking for. My first degree is Bachelor's in Criminal of Justice in which I completed in August of 2018 and a Master's in Healthcare Management that had been completed in August of 2019. Please give me a chance to exceed my skills. I am willing to take my time and keep up with the training for the position. I can work in a stressful fast pace environment. I have positive attitude when working with other co-workers.
Overview
19
19
years of professional experience
Work History
Manager
Christmas Charity Inc.
03.2024 - Current
- Manage Home Health Care facility.
- Input patient's data in Hhaexchange system.
- Bill in TMHP system and verify client Medicaid and Medicare eligibility.
Home Care Provider
Wilcare INC.
Houston
03.2012 - Current
- My position as a provider is to assist elderly individual at their own home.
- I provide homecare such as, cooking, bathing, or washing clothes, or else shop for their grocery and picking up their medication.
Home Health Care
Medical Insights
Houston
06.2010 - Current
- My position at the facility is a Case Management.
- Assess patients' cases and ensuring case report up to date.
- Providing guidance and support for patient in need.
- Associate with difference Medicare and Medicaid providers to assist claims for patient.
- Scheduling and escorting individuals to appointment with doctor's office.
Volunteer Internship Patient Care and Front Desk
Sunrise Comprehensive Healthcare
09.2021 - 03.2022
- Assist patient's data and handle phone calls.
- Schedule patient appointments and update Insurance company.
- Provides front desk care and escorting patient to certain room.
Census Enumerator
U.S. Census of Commerce Bureau
Houston
07.2020 - 10.2020
- My position as an Enumerator is to collect household data, as well as demographic information.
- Assist U.S. residents by reading forms and answering questions to verify information in their household.
- Correct resident's information in the census data.
- Travel to designation household to collect interview.
Security officer
Allied Barton Security
Houston
08.2006 - 09.2009
- My position at Allied Barton is to verify Verizon employee badges when coming in for work.
- I also have the duty to keep the building secure and under control.
- I verified employee's identity through computer system.
Education
Master's - healthcare management
Colorado Technical University
Colorado Springs, Colorado08.2019
Bachelor - Criminal Justice
Colorado Technical University
Colorado Springs, Colorado01.2017
High School Diploma -
West High School
Davenport, Iowa01.2003
Skills
- Time management
- Customer service skills
- Positive attitude
- Multitasking
- Microsoft Office
- Excel
- Spreadsheet
- Printer skills
- Communication skills
- Interpersonal skills
- Patience
- Stress management
- Logical reasoning
- Judgment
- Decision making
- Knowledge of immigration policies
- Familiarity with second language
- Reading comprehension
- Documentation handling
- Monitoring
- Crisis intervention
- Compromise
- Professional relationship management
- Understanding personality disorders
Timeline
Manager
Christmas Charity Inc.
03.2024 - Current
Volunteer Internship Patient Care and Front Desk
Sunrise Comprehensive Healthcare
09.2021 - 03.2022
Census Enumerator
U.S. Census of Commerce Bureau
07.2020 - 10.2020
Home Care Provider
Wilcare INC.
03.2012 - Current
Home Health Care
Medical Insights
06.2010 - Current
Security officer
Allied Barton Security
08.2006 - 09.2009
Master's - healthcare management
Colorado Technical University
Bachelor - Criminal Justice
Colorado Technical University
High School Diploma -
West High School