Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Thaovi Bui

Sugar Land,TX

Summary

Self-motivated Medical Records Specialist with expertise in scanning and indexing medical records to correct chart. Bilingual individual with pleasant attitude and desire to help in any capacity.

Overview

3
3
years of professional experience

Work History

Volunteer Dental Billing

Woodbridge Dental
Sugar Land, TX
02.2022 - 08.2024
  • Processed insurance claims and submitted them electronically to the appropriate payer.
  • Prepared patient statements for payment of services rendered.
  • Reviewed patient accounts to ensure accuracy of charges, payments, credits and adjustments.
  • Resolved billing discrepancies with insurance companies in a timely manner.
  • Assisted patients with their financial responsibility for dental treatments and procedures.
  • Maintained records of all billing activity and documentation according to policy.
  • Verified insurance coverage and benefits for each patient prior to treatment.

Manager

Bluewave Seafood
Katy, TX
09.2021 - 01.2022
  • Directed recruitment, hiring, and training of new staff members.
  • Enhanced customer satisfaction through the development of a customer service excellence program.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Education

Bachelor of Science - Hotel Management

University of Houston - Conrad N. Hilton College
Houston, TX
12-2011

Skills

  • Social Perceptiveness
  • Organization
  • Teamwork and Collaboration
  • Multitasking and Organization
  • Billing codes
  • Medical Terminology
  • Medical coding knowledge
  • Knowledgeable in [Software]

Languages

Vietnamese
Professional

References

References available upon request.

Timeline

Volunteer Dental Billing

Woodbridge Dental
02.2022 - 08.2024

Manager

Bluewave Seafood
09.2021 - 01.2022

Bachelor of Science - Hotel Management

University of Houston - Conrad N. Hilton College

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Thaovi Bui