Tharon Lane
San Antonio,TX
Summary
Military leader with over 20 years of successful leadership, supervision, team building experience managing personnel in government operations. Adept at multi-tasking, networking, briefing of large groups, and administration. Proven success in working effectively with individuals of all organizational levels in a professional and courteous manner. I have a record of increasing organizations effectiveness by providing and maintaining high quality administrative excellence on hearings, claims intake, and customer service. Motivated to get the job done, self-starter with the keen ability to work in diverse groups and strengthen interdepartmental collation. Results-driven Advanced Medical Support Assistant with seven years of experience in medical field. Skilled at assisting physicians with patient examination procedures, documenting patient information and providing patient education. In-depth knowledge of insurance company liaison procedures and medical terminology. Attentive Advanced Medical Support Assistant with a [Number]-year background working in the medical field. Excellent patient scheduling and medical billing abilities. In-depth understanding of privacy regulations. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
16
16
years of professional experience
Work History
Advance Medical Support Assistant
South Texas VA Health Care System, C&P Service
01.2017 - 06.2023
- Responsible for providing administrative support and customer service to Veterans and healthcare workers in the Frank Tejeda VA Outpatient Clinic; Serves as a liaison between the Veterans Benefits Administration and the Veterans Health Administration through the coordination and scheduling of Compensation and Pension examinations, ensuring prompt and compassionate delivery of services.
Senior Operations Supervisor
201st Brigade Special Troop Battalion, U.S. Army
08.2014 - 11.2015
- Assists in maintaining and producing training support packages and material for Mission Command Training Brigades (MCTB); assists in the preparation of command and staff briefings within the area of training; conducts Staff Assistant Visit (SAV) to subordinate units in the observation of training and review of training processes; assists in the conduct of Command Organizational Inspection Program (OIP) and Yearly Training Briefs (YTB) being administered at subordinate units.
Maintenance Shop Supervisor
502nd Military Intelligence Battalion, U.S. Army
08.2013 - 05.2014
- Serves as the Battalion Motor Sergeant for the 502nd MI Battalion, responsible for scheduled and unscheduled maintenance of over 500 items of equipment consisting of wheeled vehicles, engineer equipment, generators, material handling equipment and all-terrain vehicles; responsible for the accountability of over $12,000,000 worth of special tools, equipment, vehicles and Class IX repair parts; directs recovery operations for the entire 502nd Military Intelligence Battalion in both garrison and deployment environments; responsible for the overall supervision, training, safety, health and welfare of 10 NCO's and 19 Soldiers.
Liaison Noncommissioned Officer (LNO)
11th Air Defense Artillery Brigade, U.S. Army
11.2011 - 07.2013
- Serves as the Brigades Family Readiness Liaison; assists the battalions commander in maintaining an active and effective FRG and overall Family Readiness Program; provides support communicating command-level care for the well-being of 300 soldiers and their families; refers family members with issues or concerns to the applicable community and or military resource; coordinates supplies and logistical support for the FRG from the unit to include commander approved use of government property and facilities; oversees daily operations and administration.
REAR DETACHMENT PLATOON SERGEANT
67TH Signal Battalion (Expeditionary), U.S. Army
02.2010 - 10.2011
- Serves as a Platoon Sergeant in a Battalion Rear Detachment; responsible for the health, welfare, training and professional development of six NCO's and 15 Soldiers; plans, coordinates and supervises activities pertaining to organization, training and operations; recommends and administers plans and policies; sets priorities of work and organizational goals for assigned personnel in support of forward deployed element and rear detachment to include family members; maintains supply economy and discipline for 67th Charlie Company Leave Behind Equipment (LBE) valued in excess of $3,400,000.
MOTOR SERGEANT
67th Signal Battalion (Expeditionary)
12.2008 - 01.2010
- Serves as a Motor Sergeant for a forward-deployed, tactical signal company; provides tactical contingency C2 communications to the United States Army Europe (USAREUR), European Command missions within the EUCOM and CENTCOM area of responsibility; responsible for the maintenance, and combat mission readiness of government property in excess of $26,000,000; responsible for service, deadline and USR reports as well as overall motor pool effectiveness; responsible for the training, welfare, discipline, combat readiness and development of 13 Soldiers.
REAR DETACHMENT NCOIC
173RD Brigade Support Battalion
04.2007 - 08.2008
- Serves as the rear detachment NCOIC for a 90-man light headquarters company over a 9-12 month deployment; responsible for the safety, discipline, training, combat readiness, and morale of 25 Soldiers assigned and attached personnel; responsible for administrative actions, property management, and training preparation for operations; maintains Soldier readiness in all areas to ensure they are either ready to deploy or fully prepared for their transition into the civilian work force.
SHOP FOREMAN
173RD Brigade Support Battalion
- 03.2007
- Serves as shop foreman in a Heavy Brigade Combat Team Support Battalion; Supervised 20 soldiers and 3 NCOs during shop operations on scheduled and unscheduled maintenance tasks, troubleshooting procedures, support maintenance job orders, shop operations and safety; directly responsible for the professional development of 3 NCOs; accountable for property and assets worth $2,500,000.
Education
Skills
- Leadership/Team Building
- Management
- MS Office, Word, Excel, PP
- Communication Skills
- Professional Development
- Secret Security Clearance
- Customer Relations
- Operations Management
- Project Management
- Regulatory Compliance
- Training
- Oral and Written Communication
- Office Management
- Multi-Agency Coordination
- Conflict resolution techniques
- Patient Communication
- HIPAA Compliance Understanding
- Medical billing experience
- Appointment Scheduling Expertise
- Professionalism and Ethics
- Continuous learning mindset
- Medical terminology understanding
- Patient Scheduling
- Patient Care Coordination
Additional Information
I have been working in administration most of my career in the military and outside the military, in which I have always performed well. Whatever the job required I was able to do or have learned on the job, because I am a quick learner. My record speaks for itself. I will get the job done if given the opportunity, because I care. Thank you
Citizenship
United States Citizen
Military Training
- First Responder and Aid Course
- Advance Leadership and Supervisor Course BNCO/ANCO
- Assistant Supervisor, Company Manager Course
- Company Safety Officer Course
- Sexual Harassment Avoidance Response Program (SHARP)
References
- Gail Smith, 210-488-5122
- David Williams 210-467-2196
- Johnny Johnson 573-433-0277
Timeline
Advance Medical Support Assistant
South Texas VA Health Care System, C&P Service
01.2017 - 06.2023
Senior Operations Supervisor
201st Brigade Special Troop Battalion, U.S. Army
08.2014 - 11.2015
Maintenance Shop Supervisor
502nd Military Intelligence Battalion, U.S. Army
08.2013 - 05.2014
Liaison Noncommissioned Officer (LNO)
11th Air Defense Artillery Brigade, U.S. Army
11.2011 - 07.2013
REAR DETACHMENT PLATOON SERGEANT
67TH Signal Battalion (Expeditionary), U.S. Army
02.2010 - 10.2011
MOTOR SERGEANT
67th Signal Battalion (Expeditionary)
12.2008 - 01.2010
REAR DETACHMENT NCOIC
173RD Brigade Support Battalion
04.2007 - 08.2008
SHOP FOREMAN
173RD Brigade Support Battalion
- 03.2007
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