Thavary SORN
Lodi,CA
Summary
Dynamic and results-driven professional with a friendly, positive attitude and proven customer service skills honed at Walmart. Adept at fostering teamwork and collaboration, I excel in problem-solving and enhancing operational efficiency. Recognized for developing effective training programs that improved team performance and customer satisfaction.
Overview
14
14
years of professional experience
Work History
SLS
Person Centered Services
Stockton, CA
05.2025 - 08.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Money Center Associate
Walmart
Stockton Ca
10.2024 - 05.2025
- Assisted customers with financial transactions, ensuring accuracy and compliance with company policies.
- Processed cash and check transactions efficiently, maintaining a balanced register at all times.
- Collaborated with team members to resolve customer inquiries and improve service delivery.
- Utilized point-of-sale systems to streamline transaction processing and enhance customer experience.
Cashier
Walmart
03.2022 - 05.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash drawer, ensuring balanced transactions at shift end.
- Collaborated with team to restock merchandise and maintain store appearance.
Academy Trainer
Walmart
Stockton, CA
05.2022 - 04.2024
- Developed training materials to enhance employee onboarding and engagement.
- Facilitated workshops to improve team performance and knowledge retention.
- Assisted in implementing new learning management systems for training efficiency.
- Collaborated with leadership to identify skill gaps and training needs.
Online Personal Shopper
Walmart
Stockton, CA
03.2020 - 05.2022
- Assisted customers in selecting products based on preferences and budget constraints.
- Navigated online shopping platform to enhance user experience and streamline order fulfillment.
- Collaborated with team members to manage inventory levels and product availability effectively.
- Provided timely responses to customer inquiries, ensuring high satisfaction rates.
Department Manager
Walmart
Stockton, CA
04.2017 - 03.2020
- Supervised daily operations, ensuring compliance with company policies and standards.
- Developed and implemented training programs for new team members to enhance productivity.
- Analyzed inventory levels and adjusted stock orders to meet customer demand effectively.
- Coordinated schedules and managed workforce allocation to optimize labor costs.
- Led regular team meetings to foster communication and address operational challenges.
- Monitored performance metrics, identifying areas for process improvement and efficiency gains.
Stocker
Walmart
03.2014 - 04.2017
- Organized inventory on shelves to optimize product accessibility and enhance customer experience.
- Assisted in maintaining stock levels by restocking products promptly as needed.
- Collaborated with team members to ensure timely merchandise placement across sales floor.
- Monitored expiration dates and rotated stock to minimize waste and ensure freshness.
- Operated handheld scanners for efficient inventory management and tracking accuracy.
- Conducted regular audits of stock to identify discrepancies and maintain accurate records.
Sales Associate
Spirit Halloween LLC
08.2013 - 10.2013
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained organized displays and ensured merchandise was stocked and visually appealing.
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
- Collaborated with team members to achieve sales goals and improve store performance.
Cashier
McDonald's Restaurant
Stockton, CA
02.2012 - 08.2013
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained accurate cash drawer, ensuring balanced transactions at shift end.
- Collaborated with team to restock merchandise and maintain store appearance.
Education
High School Diploma - High School
CESAR CHAVEZ
Stockton, CA05.2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
SLS
Person Centered Services
05.2025 - 08.2025
Money Center Associate
Walmart
10.2024 - 05.2025
Academy Trainer
Walmart
05.2022 - 04.2024
Cashier
Walmart
03.2022 - 05.2025
Online Personal Shopper
Walmart
03.2020 - 05.2022
Department Manager
Walmart
04.2017 - 03.2020
Stocker
Walmart
03.2014 - 04.2017
Sales Associate
Spirit Halloween LLC
08.2013 - 10.2013
Cashier
McDonald's Restaurant
02.2012 - 08.2013
High School Diploma - High School
CESAR CHAVEZ