Thays Santiago
Glendale,AZ
Summary
Experienced administrative professional with a strong background in customer service, process coordination, and office organization. Skilled in Microsoft Excel, scheduling, and daily operations support.
Overview
2
2
Languages
12
12
years of professional experience
Work History
Childcare | United States
AuPairCare Live-In Childcare
01.2023 - 01.2025
- Coordinated daily routines and schedules for multiple children, ensuring a safe and productive home environment.
- Planned and prepared nutritious meals daily while adapting to changing household priorities and appointments.
- Enhanced cross-cultural communication, time management, and problem-solving skills through direct family coordination and daily operations.
- Used Microsoft Excel to maintain schedules, activities, and educational milestones efficiently.
Administrative Assistant - Law Office
Trevisani Moreira e Freitas
Campinas, SP, São Paulo
01.2015 - 01.2023
- Delivered customer service and administrative support to enhance client satisfaction.
- Assisted with administrative decisions and daily office organization.
- Managed accounts payable and facilitated purchasing and material orders to ensure timely operations.
- Monitored and organized financial expenses.
- Requested quotes, organized spreadsheets, and prepared reports.
- Coordinated internal events and supported office activities to foster team engagement.
- Arranged travel, including flights, hotels, and transportation.
- Utilized PJe and E-SAJ systems for efficient data management.
Administrative Intern
Campinas City Hall
Campinas, São Paulo
06.2013 - 01.2015
- Streamlined administrative processes and organized documentation for improved accessibility.
- Coordinated timely forwarding of administrative processes among departments to enhance workflow.
- Supported employees by managing administrative tasks and facilitating communication.
- Entered and updated information in the City Hall system.
- Provided support to the Municipal Secretariat of Legal Affairs.
Education
MBA - Business Administration
Caroline University
Los Angeles, CA01-2028
Postgraduate - Finance And Banking
Universidade Paulista
Campinas, Brazil12-2021
Bachelor of Administration - Business Administration
Centro Universitário Salesiano De São Paulo
Campinas, Brazil12-2019
Skills
- Business analysis
- Organization and time management
- Client relations
- Microsoft Excel
- Microsoft Word
- Organization
Languages
English
Professional
Portuguese
Native/ Bilingual
Timeline
Childcare | United States
AuPairCare Live-In Childcare
01.2023 - 01.2025
Administrative Assistant - Law Office
Trevisani Moreira e Freitas
01.2015 - 01.2023
Administrative Intern
Campinas City Hall
06.2013 - 01.2015
MBA - Business Administration
Caroline University
Postgraduate - Finance And Banking
Universidade Paulista
Bachelor of Administration - Business Administration
Centro Universitário Salesiano De São Paulo