Summary
Overview
Work History
Education
Skills
Timeline
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Thea Barrow

Thea Barrow

Ocala,FL

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.

Overview

4
4
years of professional experience

Work History

Shift Leader

Tropical Smoothie
11.2022 - Current
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Quickly and efficiently resolved complaints and escalated issues.

Pet Sitter

On Top Of The World Communities
07.2022 - 03.2023
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Communicated professionally with pet owners via phone, email, and text.
  • Exercised animals regularly with walks and rigorous play activities.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Prepared food and water following instructions from pet owners.
  • Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.

Babysitter

Babysit
08.2019 - 12.2021
  • Assisted children with homework assignments and special projects across different subjects.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Played games, worked on puzzles, and read books to young children.
  • Guided school homework and read bedtime stories to support development.
  • Administered medications, following strict instructions from parents and medical labels.
  • Monitored children's play activities to verify safety.
  • Assisted older kids with homework, school projects and chores.

Education

Associate of Science - Marine Biology

College of Central Florida
Ocala, FL
01.2025

High School Diploma -

Trinity Catholic High School
Ocala, FL
06.2020

Skills

  • Sales Expertise
  • Complaint Resolution
  • Routine Management
  • Following Directions
  • Client Communication
  • Leadership Development
  • Customer Service Skills
  • Multitasking Abilities
  • Attention to Details

Timeline

Shift Leader

Tropical Smoothie
11.2022 - Current

Pet Sitter

On Top Of The World Communities
07.2022 - 03.2023

Babysitter

Babysit
08.2019 - 12.2021

Associate of Science - Marine Biology

College of Central Florida

High School Diploma -

Trinity Catholic High School

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Thea Barrow