Thea Herrera
Brooklyn
Summary
Dedicated HR professional committed to enhancing organizational effectiveness through talent acquisition, employee onboarding, and compliance management. Focused on creating positive learning environments that foster staff growth and engagement.
Overview
9
9
years of professional experience
Work History
Human Resources Expert
Target
Brooklyn
02.2022 - Current
- Oversee hiring, compensation, benefits and employee relations initiatives.
- Ensured compliance with federal and organizational policies to mitigate risk.
- Identified training and development opportunities to support staff growth and alignment with organizational goals.
- Developed policies and mentored staff to enhance organizational effectiveness.
- Responded to calls from guests and team members to provide assistance.
Temp Position - Human Resources Process Team Lead
Target
Brooklyn
02.2025 - 06.2025
- Managed day-to-day HR operations including recruitment, onboarding, and employee relations
- Coordinated interview scheduling and candidate screening to streamline hiring processes
- Facilitated onboarding and orientation for new employees to enhance integration and retention
- Ensured compliance with company policies, procedures, and labor regulations
- Assisted management with performance evaluations and disciplinary documentation
- Coordinated employee training sessions and professional development activities
- Prepared HR reports, employment documentation, and personnel files
- Supported high-volume hiring and fast-paced administrative operations
- Supported initiatives to improve employee engagement and foster effective workplace communication
- Managed multiple priorities while maintaining accuracy and confidentiality
- Collaborated with leadership to support staffing and workforce planning initiatives
- Adapted quickly to changing business needs and organizational priorities
Cash Office Specialist/ Guest Service
Target
Brooklyn
02.2021 - 02.2022
- Welcomed customers, answered questions, helped locate items, and provided tailored advice or recommendations.
- Accepted payments, ensured accuracy of prices and quantities, and provided receipts to every customer.
- Processed refunds and exchanges while resolving customer complaints efficiently.
- Operated scanners and cash registers to facilitate customer transactions efficiently.
- Recorded daily revenues and counted cash drawers to ensure financial accuracy.
Cashier
Luna Park (Half Moon)
Brooklyn
07.2019 - 10.2019
- Opened and closed register, assisted in training new cashiers, monitored cash limits, and ensured quality customer service
- Established reputation for prompt, efficient service with high accuracy
- Maintained thorough knowledge of store merchandise and provided information on products to enhance customer experience
- Balanced cash draw at close of shift.
Park Youth Representatives
Prospect Park Alliance
04.2017 - 09.2019
- Organized and led group activities, including crafts and planting, to foster creativity and teamwork among participants
- Designed and implemented weekly schedules for activities and programming, engaging 25 or more children in structured learning and play
- Instructed youths, coordinating activities to enhance growth and daily living skills under guidance of lead counselor
Manger
Prospect Height Campus
Brooklyn
09.2018 - 04.2019
- Coordinated team meetings and scheduled film sessions to improve communication and collaboration among team members.
- Identified and addressed players' behavioral issues, facilitating a supportive environment for team development.
- Maintained accurate program records, including incident reports and stats for both teams, ensuring data integrity for performance evaluation.
Education
Some College - Mathematics
York College
Queens, NY05-2026
High school diploma -
Brooklyn Academy Of Science And The Environment
Brooklyn, NY06-2019
Skills
- HR management and compliance
- Talent acquisition and recruiting
- Employee onboarding and training
- Workforce planning and policy implementation
- Labor law compliance
- Analytical and problem-solving skills
- Effective communication and coordination
- Customer service and client relations
- Conflict resolution and employee support
- Change management and employee engagement
Timeline
Temp Position - Human Resources Process Team Lead
Target
02.2025 - 06.2025
Human Resources Expert
Target
02.2022 - Current
Cash Office Specialist/ Guest Service
Target
02.2021 - 02.2022
Cashier
Luna Park (Half Moon)
07.2019 - 10.2019
Manger
Prospect Height Campus
09.2018 - 04.2019
Park Youth Representatives
Prospect Park Alliance
04.2017 - 09.2019
Some College - Mathematics
York College
High school diploma -
Brooklyn Academy Of Science And The Environment