Thea Wever
Lexington,KY
Summary
To obtain an office position. For such employment to be challenging in character and have the potential for further growth and responsibilities.
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results.
Overview
1
1
Language
1
1
Certification
24
24
years of professional experience
Work History
Medical Receptionist
Lexington Clinic
Lexington, KY
07.2022 - Current
- Scheduled and confirmed patient appointments using electronic health records (EHRs)
- Greeted patients and provided excellent customer service at the front desk
- Managed patient records and ensured confidentiality of sensitive information
- Managed multi-line phone system, efficiently directing calls to appropriate departments
- Organized and maintained filing systems for patient documents, ensuring easy retrieval and compliance with privacy regulations
- Scanned, faxed, and photocopied documents.
- Processed mail and managed office supply inventory
- Performed routine maintenance and troubleshooting for office equipment, minimizing downtime and ensuring operational efficiency
Resident Assistant (RA)
Magnolia Health Systems
Lexington, KY
03.2021 - 07.2022
- Provided compassionate support to patients during daily care and activities, enhancing their well-being
- Documented patient care and activities accurately, ensuring continuity of care
- Collaborated with team members to enhance patient care. to ensure a safe and clean environment
- Communicated effectively with patients, families, and staff
Personal Care Assistant (PCA)
Reliant Healthcare Group
Lexington, KY
10.2020 - 03.2021
- Delivered personal care and daily living assistance, enhancing patients' quality of life
- Recorded patient activities and care provided, ensuring accurate care continuity
- Ensured patient comfort and safety during daily activities
Certified Medical Assistant (CMA)
Advanced Dermatology LLC
Lexington, KY
10.2019 - 03.2020
- Conducted patient intake and prepared patients for provider visits, ensuring accurate information for effective care
- Performed patch testing and assisted with biopsies
- Conducted patient intake and prepared patients for provider visits
- Managed EMR charting and maintained accurate patient records to support streamlined provider workflows
- Scheduled patient appointments and transmitted prescriptions.
- Scheduled patient appointments and transmitted prescriptions as directed
Certified Medical Assistant (CMA)
Comprehensive Pain Center
Lexington, KY
06.2017 - 10.2019
- Performed routine tests and prepared patients for examinations
- Documented patient encounters as scribe for providers, ensuring accurate and timely charting
- Transmitted prescriptions according to provider instructions
- Coordinated pain pump medication management and conducted phone triage to address patient needs
- Processed medication orders and maintained precise records to support patient care
LPN (Licensed Practical Nurse)
Taylor Manor Inc.
Versailles, KY
12.2014 - 06.2017
- Administered daily medications and injections to ensure optimal patient health
- Triaged patients and provided wound care.
- Maintained accurate patient care documentation to support continuity of care
Front Desk Receptionist, Dental experience
Bluegrass Orthodontics
Lexington, KY
11.2002 - 05.2008
- Managed phone triage and scheduled patient appointments
- Prepared and maintained patient medical records and files
- Organized office operations and maintained healthcare facility
- Processed and submitted insurance claims for reimbursement and managed fee collections
- Oversaw daily cash sheets and office marketing activities
- Utilized Microsoft Word and Excel for office tasks
Education
High school diploma or GED -
Trinity High School
Euless, TX05-1987
Practical Nursing (Associate's degree) - undefined
Kentucky Community and Technical College System
Lexington, KY12-2014
Skills
- EMR systems
- Athena EMR trained
- Medical records
- Medical scheduling
- Clerical skills
- Microsoft Office
- Microsoft Excel
- Phone triage
- Organization
- Communication skills
- HIPAA
- Medical office experience
Certification
LPN, Driver's License
Languages
English
Additional Information
- Authorized to work in the US for any employer
- Skills
- Athena EMR software trained
- HIPPA
- Microsoft Excel
- EMR systems
- Microsoft Office
- Caregiving
- Office experience
- Clerical experience
- Phone triage
- Organizational skills
- Medical office experience
- Communication skills
- Medical scheduling
- Administration experience
- Marketing management
- Medical records
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Timeline
Medical Receptionist
Lexington Clinic
07.2022 - Current
Resident Assistant (RA)
Magnolia Health Systems
03.2021 - 07.2022
Personal Care Assistant (PCA)
Reliant Healthcare Group
10.2020 - 03.2021
Certified Medical Assistant (CMA)
Advanced Dermatology LLC
10.2019 - 03.2020
Certified Medical Assistant (CMA)
Comprehensive Pain Center
06.2017 - 10.2019
LPN (Licensed Practical Nurse)
Taylor Manor Inc.
12.2014 - 06.2017
Front Desk Receptionist, Dental experience
Bluegrass Orthodontics
11.2002 - 05.2008
Practical Nursing (Associate's degree) - undefined
Kentucky Community and Technical College System
High school diploma or GED -
Trinity High School