Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Thedrick Woody
manager
Hephzibah,GA
Work Preference
Summary
Dynamic and results-driven professional with extensive experience at Pizza Hut, excelling in employee training and customer service. Proven track record in enhancing team performance and implementing cost-saving measures, while fostering a positive work environment. Skilled in cash handling and decision-making, driving growth and operational efficiency.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Shift Manager AND DRIVER
Pizza Hut
Augusta, GA
02.2008 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Supervised employees and oversaw quality compliance with company standards for food and services.
General Manager
Pizza Hut
Atlanta, GA
10.1990 - 02.2008
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Education
Diploma - HVAC
Augusta Technical College
Augusta, GAGED -
CONWAY HIGH
Conway, SC06-1999
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Workplace safety
- Accurate money handling
- Staff motivation
- Opening and closing procedures
- Punctual and reliable
Certification
- ServSafe Food Handler's Certification
Languages
English
Professional Working
Timeline
Shift Manager AND DRIVER
Pizza Hut
02.2008 - Current
General Manager
Pizza Hut
10.1990 - 02.2008
Diploma - HVAC
Augusta Technical College
GED -
CONWAY HIGH