Thelma Martin
Martinsville,VA
Summary
Dynamic mail clerk with USPS experience, excelling in mail sorting and distribution. Proven problem-solver, enhancing operational efficiency through effective team collaboration. Skilled in handling and processing mail, while delivering exceptional customer service. Recognized for reducing equipment downtime, ensuring timely deliveries, and maintaining high workplace safety standards.
Overview
2025
2025
years of professional experience
Work History
Mail Clerk
USPS
Roanoke, VA
09.2005 - 09.2024
- Sorted incoming mail and packages for efficient distribution across various departments.
- Operated postal equipment, including sorting machines and scales, ensuring accurate processing of mail items.
- Maintained organized records of outgoing shipments and deliveries to track mail flow effectively.
- Assisted customers with inquiries regarding shipping options and delivery timelines to enhance service experience.
- Collaborated with team members to streamline workflow processes, increasing operational efficiency in mail handling.
RCA
USPS
Axton, VA
2000 - 07.2005
Sort and deliver mail on an established route
- Reduced downtime for critical equipment through systematic troubleshooting and root-cause analysis.
Education
High School Diploma -
G.W.Carver High School
Fieldale, VANo Degree -
Patrick Henry College
Martinsville, VASkills
Problem-solving skills
Customer service
Team collaboration
Workplace safety
Mail sorting
Mail distribution
Handling and sorting mail
Document scanning
Package handling
Deadline management
Mail delivery
Post office operations
Production goal setting
Mailing restriction expertise
Timeline
Mail Clerk
USPS
09.2005 - 09.2024
RCA
USPS
2000 - 07.2005
High School Diploma -
G.W.Carver High School
No Degree -
Patrick Henry College