THEODIOUS DANIELS
Atlanta,GA
Summary
Dedicated and results-driven Senior Client Service Advocate with a strong background in sales negotiation, business relations, and customer engagement. Proven expertise in building community support, job development, program coordination, and fostering strategic interagency partnerships. Skilled in cultivating tenant and landlord relations, offering housing locator services, managing programs, and providing crisis counseling.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Client Service Liaison
Atlanta Regional Commission
Atlanta, GA
03.2021 - Current
- Provide information and referral services for aging and disability communities.
- Establish and nurture relationships with community and health system partners, facilitating intakes and site visits.
- Conduct eligibility screenings, offering information, counseling, and facilitating nursing home to community transitions.
- Analyze program data, maintain statistical information, and prepare monthly status reports.
- Forge collaborative partnerships with state ombudsman, DFACS, Housing Authority, and regional stakeholders.
Housing Locator Specialist
Project Community Connections
Atlanta, GA
09.2014 - 03.2021
- Strategically identified and recruited landlords and brokers to meet client housing needs.
- Conducted customer eligibility assessments and provided referrals to property leads.
- Negotiated rental terms, move-in costs, and conducted move-in pre-inspections (HQS certified).
- Managed daily and weekly housing placement logs, facilitating placement in over 300 apartments.
- Led home and apartment inspections to ensure safety and resolve maintenance issues.
Behavioral Health Tech
Fulton County Drug Accountability Court
Atlanta, GA
08.2012 - 09.2014
- Monitored program participant compliance, enforcing rules and behavioral guidelines.
- Attended Judicial Court hearings to address treatment plan violations and progress.
- Collaborated with social workers and psychologists to create individual success plans.
- Established effective relationships with County personnel, officials, and the general public.
- Provided referrals to community agencies and resources, promoting client support.
Education
BA Sociology -
Hampton University
05.2004
Skills
- CRM Software
- Database Management
- Meeting Deadlines
- Client Relations
- Provider Relations
- Policy Analysis
- Compliance Monitoring
- Adaptability
- Interpersonal Communication
- Community Advocacy
Certification
NAHRO certified housing inspector, 03/2015
Timeline
Client Service Liaison
Atlanta Regional Commission
03.2021 - Current
Housing Locator Specialist
Project Community Connections
09.2014 - 03.2021
Behavioral Health Tech
Fulton County Drug Accountability Court
08.2012 - 09.2014
BA Sociology -
Hampton University
NAHRO certified housing inspector, 03/2015
Similar Profiles
ELIA MATHEW-LEWISELIA MATHEW-LEWIS
Model Atlanta Regional Commission Representative at Metro Atlanta Regional Commission (MARC)Model Atlanta Regional Commission Representative at Metro Atlanta Regional Commission (MARC)
Danielle GunnDanielle Gunn
Principal, Financial Services Analyst at Atlanta Regional CommissionPrincipal, Financial Services Analyst at Atlanta Regional Commission
Crystal JacksonCrystal Jackson
Principal Planner, Sustainability at Atlanta Regional CommissionPrincipal Planner, Sustainability at Atlanta Regional Commission