Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theodis Wilcox

Hinesville,GA

Summary

I am currently in a field that I love. It would be more than beneficial to be able to broaden by work experience in a new setting. One of my main goals is to grow in all work areas. I believe that I have beem successful in the terms of making knowledgeable relationships in each work place.

Overview

6
6
years of professional experience

Work History

ASSISTANT STORE MANAGER

DTLR
08.2022 - Current
  • -Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling. -Oversaw daily cash handling procedures, reconciling discrepancies as necessary. -Handled complaints from customers by empathetically listening, recording details and offering solutions. -Oversaw aspects of maintenance, inventory, and daily activity management.

Cabinet Maker

JenJac’s
09.2023 - 12.2023
  • Installed hardware such as drawer pulls, hinges, and handles.
  • Read and interpreted design plans to understand project specifications.
  • Maintained safe and organized workspace to minimize risk of injury.
  • Blueprint design understanding.

TECH SPECIALIST

NIKE
05.2021 - 08.2022
  • -Developed IT strategic vision and ensuring that key departmental objectives were met. -Oversaw all process checks to ensure proper completion and frequency. -Updated policies, information, standards, and guidelines on a regular basis. -Created graphics and animations for presentations, lectures and training sessions using multimedia software.

STORE ASSOCIATE

JD SPORTS
12.2019 - 04.2021
  • -Used upselling techniques and offered product service consultations. -Sold a variety of products by explaining their unique features and instructing customers on how to use them properly. -Assisted customers in enrolling in loyalty programs and submitting paperwork.

MANAGER

POPEYES LOUISIANA KITCHEN
06.2018 - 09.2020
  • -Promoted customer loyalty by resolving escalated conflicts to complete satisfaction. -Improved resource utilization and waste reduction by improving operational planning and business frameworks. -Hired and trained new employees.

Education

BS in Graphic Design -

Albany State University
05.2021

Skills

  • OPERATIONAL IMPROVEMENT
  • TEAM MANAGEMENT
  • BLUE PRINT INTERPRETING
  • STAFF TRAINING
  • MICROSOFT WORD
  • ASSEMBLY
  • INVENTORY CONTROL
  • PROJECT DEVELOPMENT
  • WOOD WORK
  • COMMUNICATION
  • STORE ORGANIZATION
  • GRAPHIC DESIGN
  • CUSTOMER SERVICE
  • PROCESS IMPROVEMENT

Timeline

Cabinet Maker

JenJac’s
09.2023 - 12.2023

ASSISTANT STORE MANAGER

DTLR
08.2022 - Current

TECH SPECIALIST

NIKE
05.2021 - 08.2022

STORE ASSOCIATE

JD SPORTS
12.2019 - 04.2021

MANAGER

POPEYES LOUISIANA KITCHEN
06.2018 - 09.2020

BS in Graphic Design -

Albany State University

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Theodis Wilcox