John Eyman
Kingsley,MI
Summary
Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets.
Overview
19
19
years of professional experience
Work History
Parts Specialist
Grand Traverse Diesel Service
Traverse City, MI
01.2022 - Current
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Issued parts to technicians to complete customers' repairs.
- Organized parts storage and stocked inventory according to established guidelines.
Used Car Inventory Manager
Fox Grand Traverse
Traverse City, MI
09.2003 - 01.2022
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Education
High School Diploma -
Elk Rapids High School
Elk Rapids, MI1992
Skills
- Verbal and written communication
- Improving customer satisfaction
- Team collaboration
- Returns processing
- Vehicle operations knowledge
- Inventory coordination
- Customer relationship development
Timeline
Parts Specialist
Grand Traverse Diesel Service
01.2022 - Current
Used Car Inventory Manager
Fox Grand Traverse
09.2003 - 01.2022
High School Diploma -
Elk Rapids High School
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