Theodore Gallegos
SAN DIEGO,CA
Summary
Driven Task Force Assistant General Manager at Panera Bread, I excelled in operations management and teamwork, enhancing customer satisfaction and operational efficiencies. My innovative marketing strategies boosted brand awareness, while my adept problem-solving and collaboration skills resolved conflicts and optimized resource allocation, significantly contributing to the company's success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Task Force Assistant General Manager
Panera Bread
03.2009 - 04.2018
- Enhanced customer satisfaction by addressing concerns promptly and implementing solutions tailored to individual needs.
- Successfully resolved conflicts among team members through effective communication and mediation strategies.
- Continually sought out ways to improve operational efficiencies without sacrificing quality or compromising safety standards.
- Introduced innovative marketing techniques that raised brand awareness and attracted new clients.
- Optimized resource allocation by reallocating personnel as needed based on workload demands or skillsets required for specific projectstasks.
Education
Associate Of Applied Science - Cell Biology
Southwestern College
Chula Vista, CASkills
- Operations Management
- Innovation and Creativity
- Detailed report writing
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
Accomplishments
Business Growth
Team Training
Guest Services
Profit and Loss Management
Certification
ServSafe
Timeline
Task Force Assistant General Manager
Panera Bread
03.2009 - 04.2018
Associate Of Applied Science - Cell Biology
Southwestern College
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