Theodore Hoffman
Santa Maria,CA
Summary
Seasoned Ophthalmic Technician, lab assistant, and customer service agent showcasing expertise in clinical and lab measurements and exceptional patient care. Leveraged critical thinking and equipment proficiency to enhance patient outcomes, contributing significantly to operational efficiency and patient satisfaction. Excelled in collaborative environments, demonstrating superior communication skills and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Ophthalmic Technician
San Luis Obispo Eye Associates
San Luis Obispo, CA
10.2023 - Current
- Responded to patient inquiries, offering empathetic support and accurate information.
- Captured and transcribed medical record documentation with electronic medical record applications.
- Reviewed patient records to code and abstract information on medical diagnosis and procedures.
- Handed instruments and supplies to surgeons and surgeons' assistants.
- Maintained sterile environment in the operating room.
- Assisted surgeons with pre-operative, intra-operative and post-operative procedures.
Restaurant Server
The Garden Mediterranean
Santa Maria, CA
06.2020 - 10.2023
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
Laboratory Assistant
University of Oregon
Eugene, OR
10.2019 - 06.2023
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Compiled reports summarizing experimental results for review by senior staff members.
- Engaged in collaborative research projects, contributing to scientific papers and presentations.
Front Desk Agent
Holiday Inns
Eugene, OR
01.2020 - 06.2020
Front Desk Agent
Western Inns
Avila, CA
03.2019 - 09.2019
- Processed payments accurately and efficiently.
- Answered phones, responded to inquiries, and took messages.
- Generated daily reports detailing occupancy levels, revenue amounts.
Education
Bachelor of Science - Human Physiology
University of Oregon
Eugene, OR06-2023
Skills
- Ocular measurements
- Appointment management
- Chart documentation
- Supplies inventory
- Ophthalmology testing
- Ophthalmic equipment expertise
- Manual refractions
- Minor surgery assistance
- Patient care
- Telephone triage
- Diagnostic testing
- Patient education
- Critical thinking proficiency
- Clinical lab settings
- Anatomy and physiology
- Microsoft 365
Timeline
Ophthalmic Technician
San Luis Obispo Eye Associates
10.2023 - Current
Restaurant Server
The Garden Mediterranean
06.2020 - 10.2023
Front Desk Agent
Holiday Inns
01.2020 - 06.2020
Laboratory Assistant
University of Oregon
10.2019 - 06.2023
Front Desk Agent
Western Inns
03.2019 - 09.2019
Bachelor of Science - Human Physiology
University of Oregon
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