Theodore Papalexis
Richmond,Virginia
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Virginia District Manager
Trash Fairies
10.2023 - Current
- Supervised 136 locations to enforce high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Worked diligently to resolve unique and recurring complaints, thereby enhancing operations.
Landscape Maintenance Supervisor
Portrait Lawns
06.2022 - 09.2023
- Built strong relationships with clients through effective communication and prompt resolution of concerns or issues.
- Maintained detailed records for site assessments, service requests, crew hours worked, inventory levels, and other relevant data points.
- Established preventive maintenance programs for all landscape equipment, reducing downtime due to repairs or malfunctions.
- Performed regular property walk-throughs with clients to assess current conditions discuss potential improvements or modifications.
- Created and maintained detailed records of landscaping projects for future reference.
- Maintained tools and equipment to foster safe and consistent operation.
- Supervised team member performance to meet client deadlines and requirements.
Lead Technician
Master Tech Appliance Repair
02.2016 - 09.2022
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Developed comprehensive training materials to onboard new technicians, resulting in faster acclimation to role responsibilities.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Coordinated with vendors for procurement of required parts and materials.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Mentored junior technicians in maintenance, repair and reporting duties.
Food Preparation Worker
Greek For You
04.2017 - 06.2021
- Enhanced food presentation by skillfully arranging dishes and garnishing plates.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Contributing to excellent customer satisfaction ratings.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
- Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
Education
High School Diploma -
Deep Run High School
Glen Allen, VA07.2013
Skills
- Human Resource Management
- Staff Recruiting
- Multi-unit management
- Leadership Development
- Compliance Monitoring
- Budget Management
- Team Leadership
- Customer Relations
- Team Building Practices
- Staff Management
- Leadership skills
- Customer Service
Languages
Greek
Native or Bilingual
Timeline
Virginia District Manager
Trash Fairies
10.2023 - Current
Landscape Maintenance Supervisor
Portrait Lawns
06.2022 - 09.2023
Food Preparation Worker
Greek For You
04.2017 - 06.2021
Lead Technician
Master Tech Appliance Repair
02.2016 - 09.2022
High School Diploma -
Deep Run High School
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