Theophilus Agbovie
Yonkers
Summary
Detail-oriented cashier with over 20 years of experience in customer service. Known for maintaining composure in high-pressure situations and effectively managing time to improve customer satisfaction and workflow efficiency.
Overview
21
21
years of professional experience
Work History
Customer Service Cashier
Riverdale Fuel Inc
Yonkers, NY
02.2005 - 03.2026
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Monitored inventory levels and restocked merchandise as needed to support sales continuity.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Master of Arts -
Kwame Nkrumah University of Science And Technology
Kumasi Ghana 07-1991
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Guest services
- Payment processing
- Customer focus
- Refund handling
- Inventory management
- Payment collection
- Time management
Timeline
Customer Service Cashier
Riverdale Fuel Inc
02.2005 - 03.2026
Master of Arts -
Kwame Nkrumah University of Science And Technology