Theophilus Agbovie
Yonkers
Summary
Detail-oriented cashier with over 20 years of experience in customer service. Known for maintaining composure in high-pressure situations and effectively managing time to improve customer satisfaction and workflow efficiency.
Overview
21
21
years of professional experience
Work History
Customer Service Cashier
Riverdale Fuel Inc
02.2005 - 03.2026
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Monitored inventory levels and restocked merchandise as needed to support sales continuity.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Master of Arts -
Kwame Nkrumah University of Science And Technology
Kumasi Ghana 07-1991
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Guest services
- Payment processing
- Customer focus
- Refund handling
- Inventory management
- Payment collection
- Time management
Timeline
Customer Service Cashier
Riverdale Fuel Inc
02.2005 - 03.2026
Master of Arts -
Kwame Nkrumah University of Science And Technology