Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Volunteer Experience
Certification
Timeline
Generic

Theophilus Douglas

Bronx,NY

Summary

Proactive employee with demonstrated success in meeting organizational demands through effective strategies. Capable of thriving in high-pressure scenarios and adjusting to evolving challenges to improve brand presence. Possesses strong interpersonal abilities and a dedication to embracing new opportunities for growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Amazon Delivery Driver

JW Warehouse DSP
New York, NY
09.2024 - Current
  • Received daily delivery instructions and route assignments from dispatch to optimize efficiency.
  • Assisted warehouse personnel with order packing as needed to meet deadlines.
  • Adhered to safety protocols for all vehicle operations, including loading and unloading procedures.
  • Resolved customer complaints professionally, fostering positive client relationships.

Concert and Festival Security/ Nike Security

AJM Security
New York, NY
08.2022 - 08.2023
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Executed daily store operations, managing opening, closing, and cash handling procedures.
  • Greeted passengers while ensuring safe and comfortable transportation to destinations.
  • Coordinated guest lists for VIPs, media personnel, sponsors, and other guests.

Food Courier

Racer
New York, NY
03.2022 - 08.2022
  • Delivered food orders promptly to ensure customer satisfaction.
  • Verified accuracy of orders before delivery to maintain service quality.
  • Sanitized dishes, pots, pans, utensils, and kitchen equipment thoroughly.
  • Prepared meals following recipes and adjusted ingredients and cooking times as needed.

Courier/Packer Associate Assistant Manager

Fridge No More/
New York, NY
08.2021 - 03.2022
  • Greeted customers while addressing inquiries with professionalism and courtesy.
  • Maintained store cleanliness through sweeping, mopping, and dusting shelves.
  • Organized backroom storage to optimize inventory stocking efficiency.

Education

High School Diploma -

Promise Academy II High School
Manhattan, NY
06-2018

Some College (No Degree) - Computer Science

University of Albany
Albany, NY

Skills

  • Customer service and assistance
  • Problem-solving and judgement
  • Teamwork and collaboration
  • Professional appearance
  • Flexible scheduling
  • Strong work ethic
  • Reading comprehension
  • Quick learner

Accomplishments

  • Regent Mastery: 2018
  • Academic Honor Roll 2014-2018

Hobbies and Interests

  • Member of the USCF (US Chess Federation)
  • Varsity Baseball 2014
  • Blueprint Summer Engineering program at Lehigh University 8/16
  • NYUL STEM Boot camp 10/16 – Present

Volunteer Experience

  • New York Cares, numerous projects with Promise Academy, 08/15 - 09/15
  • Junior Hardware Technician at NYCHPD, 08/15 - 09/15

Certification

  • Driver license

Timeline

Amazon Delivery Driver

JW Warehouse DSP
09.2024 - Current

Concert and Festival Security/ Nike Security

AJM Security
08.2022 - 08.2023

Food Courier

Racer
03.2022 - 08.2022

Courier/Packer Associate Assistant Manager

Fridge No More/
08.2021 - 03.2022

High School Diploma -

Promise Academy II High School

Some College (No Degree) - Computer Science

University of Albany

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