Therece Jorgensen
Pismo Beach,California
Summary
Dynamic Office Manager with proven expertise at Balance Treatment Center, excelling in customer service and office administration. Skilled in budget management and event coordination, I foster strong relationships with healthcare professionals while ensuring compliance with regulations. Committed to enhancing operational efficiency and client satisfaction through effective leadership and organizational skills.
Overview
22
22
years of professional experience
Work History
Office Manager
Balance Treatment Center
San Luis Obispo, CA
10.2017 - 2026
- Maintain the well-being of clients and the integrity of the program.
- Assist the Director by providing hands-on leadership in all aspects of staffing, insurance and billing activities.
- Assist the Director to ensure that the office is open on time and ready for business for hours posted and staffed clinically and administratively to meet the needs of the clients.
- Know, adhere to, and enforce all policies of the business office.
- Answer phone in a timely, efficient and professional manner, meeting the standard of excellence for the client as is expected by the agency at all times.
- Supervise business office employees and processes.
- Conduct all ordering and receiving, manage budget.
- Work closely with HR to maintain office policies.
- Assist and support operations in Intake and Billing Departments
- Responsible for thorough working knowledge of all administrative process and roles.
- Inform Director of all applicable day-to-day situations.
- Assist the Director to supervise all administrative activities of the center in a manner consistent with the clinical needs of the center.
- Follow all equipment safety guidelines and is personally responsible for knowledgeable use and care of equipment.
- Maintain the physical appearance of the facility.
- Assist Director with overall strategic planning of the office.
- Perform other activities as requested by the Director, and assume other appropriate operational responsibilities as necessary.
- Assiststhe Director to ensure departmental compliance with all licensing rules and regulations.
- Assist with planning and development of community outreach and marketing efforts.
- Plan and oversee community events.
- Help establish, cultivate and strengthen relationships with other community healthcare professionals, groups and strategic alliances as directed by company management.
- Attend and complete all in-service training and educational workshops.
- Attend all required staff meetings and trainings.
- Maintain confidentiality meeting requirements of HIPAA.
Maintain knowledge of and act in accordance with Balance Treatment Center mission and philosophy. - Maintain knowledge of and act in accordance with current legal standards pertaining to professional practice, reporting requirements, professional boundaries, and related issues.
- Demonstrate respect for cultural and lifestyle diversities
Referral Coordinator
Community Medical Providers
Fresno, CA
01.1996 - 10.2017
- Maintain the well-being of clients and the integrity of the program.
- Assist the Director by providing hands-on leadership in all aspects of staffing, insurance and billing activities.
- Assist the Director to ensure that the office is open on time and ready for business for hours posted and staffed clinically and administratively to meet the needs of the clients.
- Know, adhere to, and enforce all policies of the business office.
- Answer phone in a timely, efficient and professional manner, meeting the standard of excellence for the client as is expected by the agency at all times.
- Supervise business office employees and processes.
- Conduct all ordering and receiving, manage budget.
- Work closely with HR to maintain office policies.
- Assist and support operations in Intake and Billing Departments
- Responsible for thorough working knowledge of all administrative process and roles.
- Inform Director of all applicable day-to-day situations.
- Assist the Director to supervise all administrative activities of the center in a manner consistent with the clinical needs of the center.
- Follow all equipment safety guidelines and is personally responsible for knowledgeable use and care of equipment.
- Maintain the physical appearance of the facility.
- Assist Director with overall strategic planning of the office.
- Perform other activities as requested by the Director, and assume other appropriate operational responsibilities as necessary.
- Assiststhe Director to ensure departmental compliance with all licensing rules and regulations.
- Assist with planning and development of community outreach and marketing efforts.
- Plan and oversee community events.
- Help establish, cultivate and strengthen relationships with other community healthcare professionals, groups and strategic alliances as directed by company management.
- Attend and complete all in-service training and educational workshops.
- Attend all required staff meetings and trainings.
- Maintain confidentiality meeting requirements of HIPAA.
Maintain knowledge of and act in accordance with Balance Treatment Center mission and philosophy. - Maintain knowledge of and act in accordance with current legal standards pertaining to professional practice, reporting requirements, professional boundaries, and related issues.
- Demonstrate respect for cultural and lifestyle diversities
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Document management
- Clerical support
- Credit and collections
- Account reconciliation
- Scheduling coordination
- Inventory control
- Supply management
- Employee training
- Mail handling
- Relationship building
- Financial reporting
- Event coordination
- Technical support
- Teamwork and collaboration
- Teamwork
- Multitasking and organization
- Multitasking Abilities
- Phone and email etiquette
Timeline
Office Manager
Balance Treatment Center
10.2017 - 2026
Referral Coordinator
Community Medical Providers
01.1996 - 10.2017