Summary
Overview
Work History
Education
Skills
Timeline
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Theresa Argott

Lawrenceville,GA

Summary

Systematic E-Commerce Associate possessing deep familiarity of SEO and complicated algorithms. Efficient and detailed professional offering 3+ year background overseeing online sales and presence of web-based companies. Well-versed in tracking website functionality and using web analytics tools to track and measure performance. Goal-oriented individual committed to improving retention and conversion and boosting company's online presence and sales.

Overview

2
2
years of professional experience

Work History

E-Commerce Specialist

AMER Rugs
12.2022 - Current
  • Process invoices for ecommerce PO's and communicate to 20+ vendors accordingly.
  • Managed quality assurance initiatives.
  • Responsible for maintaining high level of professionalism with clients and working to establish positive rapport with every caller
  • Inspected completed cabinets for quality assurance.
  • Maintained working knowledge of company products, services and promotions.
  • Impact company's bottom line by problem solving and turning frustrated clients into repeat customers.

Hotel Front Desk Supervisor

Sonesta Gwinnett
10.2021 - 01.2023
  • Increased amount of participants in member rewards program by using website analytics
  • Resolved service-related problems and documented actions in property management system.
  • Collected room deposits, fees, and payments.
  • Hired and trained new employees, demonstrating best methods for serving clients and guests.

Sales Associate

Sunglass Hut
11.2021 - 01.2022
  • Opening/Closing store procedures as Keyholder
  • Deposits
  • Increasing sales by creating lasting connections with customers
  • Reaching sales goals for the week
  • Help customers locate products and check online store systems for merchandise at other sites.
  • Answered customer questions and established personalized results.

Education

BBA -

Georgia Gwinnett College
Lawrenceville, GA
05.2025

High School Diploma -

Dacula High School
Dacula, GA
05.2019

Skills

  • Defect detection and Quality Control
  • Google Analytics
  • Follow-Up
  • Order Fulfillment
  • NetSuite
  • Manufacturing and Fabrication processes
  • Microsoft Office

Timeline

E-Commerce Specialist

AMER Rugs
12.2022 - Current

Sales Associate

Sunglass Hut
11.2021 - 01.2022

Hotel Front Desk Supervisor

Sonesta Gwinnett
10.2021 - 01.2023

BBA -

Georgia Gwinnett College

High School Diploma -

Dacula High School

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