Theresa Banda
Summary
A highly talented, hardworking Certified Pharmacy Technician, Certified Nurse Aide with 10+ years' experience. Developed strong organizational and data management skills in fast-paced pharmaceutical environment. Transitioning to new field, bringing experience in managing detailed records and ensuring accuracy under pressure. Looking to leverage these skills in dynamic and challenging new role.
Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Overview
18
18
years of professional experience
Work History
Pharmacy Technician
Kaiser Permanente
01.2017 - Current
- Process Incoming orders
- Data entry
- Stock, label, and inventory medication to keep accurate records.
- Solve customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Enhance pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculate dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Process third party insurance claims
- Manages automated machine
- Dispense compound drugs
- Prepares patient medication profiles from physician order
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Certified Nursing Assistant
Fidem Home Healthcare
01.2011 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Medication Aide
Caley Ridge Assisted Living
01.2010 - 01.2016
- Administer medication using computer MAR
- Answering phone calls after hours, served customers which required good communication skills
- Demonstrated adaptability in the face of medical emergencies, providing crucial assistance during critical situations as needed.
- Call Pharmacy for new orders
- Administered prescribed drugs to high-volume patient caseload.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Document on new medication and monitor the side effects, count narcotics each shift
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Certified Rx Technician
Denver Central Fill
01.2011 - 01.2016
- Process incoming orders, packaging and checking out orders
- Assist in prepackaging as well as labeling of the medications
- Entering the prescription orders on computer, filling and making sure it has been delivered to the right store
- Maintaining inventories on computer
- Accurately filling and Verifying prescriptions before sending them to the pharmacist
- Answer phone calls, customer service
- Replenish products for sorting and filling, verification of totes before they leave the facility
- Bulk dispensing, Data entry
- Initiated ways to fill and dispense drugs accurately within a short period of time with less error
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Certified Nursing Assistant (QMAP)
Village at Lowry
01.2008 - 01.2011
- Ordering residents medication, calling pharmacy for refills
- Administering medication and treatments using computer MAR
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Providing one on one care and assisting with daily living activities
- Providing help and instructing people with dementia, compassionate and caring for seniors
- Check in delivered medication and store in right place, maintain inventory on medication
- Give reports and document any changes
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Nursing Assistant (QMAP)
Harvard Square
01.2007 - 01.2008
- Administered medication and treatments
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Count narcotics each shift
- Assisting with daily living activities
- Report and document progress notes
Education
Certificate - Medication Aide Certificate
Qualified Medication Administration Person
Denver, COCertificate - Pharmacy Technician
Denver Pharmacy School
Denver, COCertificate - Nursing Assistant
Denver Hospice
Denver, COBachelor of Science - Health Care Information System
Metropolitan State University of Denver
Denver, CO05-2026
Associate of Arts - Social Sciences
Community College of Denver
Denver, CO05-2017
Skills
- Customer Service
- Pharmacy
- Reliable team player
- Inventory
- MS Word
- Problem-solving skills
- Patient monitoring
- Workflow optimization
- Confidentiality and HIPAA
- Medication dispensing
- Insurance billing
- Compassionate caregiver
- Dressing assistance
- Infection control
- Feeding assistance
Additional Information
Excellent telephone etiquette, Efficient and accurate math, Knowledge of pharmacy law and ethics, Insurance processing, CPR certified, Proficient in both Mac OS X and Windows Operating Systems, Advanced Excel and Access skills, Strong Customer service background and exceptional communication skills, Great physical ability and stamina (remain standing or walking for prolonged periods of time) to perform the essential functions of the position.
Timeline
Pharmacy Technician
Kaiser Permanente
01.2017 - Current
Certified Nursing Assistant
Fidem Home Healthcare
01.2011 - Current
Certified Rx Technician
Denver Central Fill
01.2011 - 01.2016
Certified Medication Aide
Caley Ridge Assisted Living
01.2010 - 01.2016
Certified Nursing Assistant (QMAP)
Village at Lowry
01.2008 - 01.2011
Certified Nursing Assistant (QMAP)
Harvard Square
01.2007 - 01.2008
Certificate - Medication Aide Certificate
Qualified Medication Administration Person
Certificate - Pharmacy Technician
Denver Pharmacy School
Certificate - Nursing Assistant
Denver Hospice
Bachelor of Science - Health Care Information System
Metropolitan State University of Denver
Associate of Arts - Social Sciences
Community College of Denver
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