Theresa Bennett
Salem,MA
Summary
Accomplished Store Manager with a proven track record at Redwan Int., adept in maximizing profitability and enhancing customer satisfaction through exceptional store operations oversight. Skilled in accurate money handling and implementing efficient audit processes, I excel in fostering positive client relationships and ensuring regulatory compliance. My leadership is marked by a commitment to excellence and a focus on strategic improvements.
Overview
49
49
years of professional experience
Work History
Store Manager
Redwan Int. - Convenience Stores
01.1997 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Office Manager, Asst Mgr, Shortage Control Auditor
Caldor Department Store
12.1975 - 01.1997
- Managed daily operations of the back office and cash office.
- Assisted store manager in the daily operation of the retail store.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
Skills
- Store operations
- Accurate money handling
- Maximizing profitability
- Store operations oversight
Timeline
Store Manager
Redwan Int. - Convenience Stores
01.1997 - 10.2024
Office Manager, Asst Mgr, Shortage Control Auditor
Caldor Department Store
12.1975 - 01.1997
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