Theresa Boyer
Medical Office Professional
Endicott
Summary
Compassionate Patient Service Specialist known for high productivity and efficient task completion. Possesses specialized skills in patient registration, appointment scheduling, and book keeping. Excels in communication, empathy, and problem-solving to enhance patient experience and support healthcare team effectiveness. Detail-oriented Patient Access Representative with extensive medical services background and strong work ethic.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Patient Service Specialist
Guthrie Medical Group
Vestal
03.2024 - 08.2025
- Scheduling appointments
- Medication refills and requests
- Resolving patient issues in a friendly and respectful manner
- Communication to nurses and providers on the patient’s behalf
Bookkeeper
Owego Chiropractic
Owego
03.2023 - 03.2024
- Managed accounts payable and receivable to maintain accurate financial records.
- Reconciled bank statements with company accounts for consistency and accuracy.
- Actively communicating with office accountant.
Front Office Supervisor
Owego Chiropractic
Owego
10.2021 - 03.2024
- Supervised daily front office operations and staff scheduling.
- Managed patient check-in and appointment scheduling systems efficiently.
- Trained new employees on office procedures and customer service protocols.
Education
Associate of Arts - Liberal Arts
SUNY Broome Community College
Binghamton, NY 08.1997 - 01.2001
Skills
- Appointment scheduling
- Patient record management
- Medication management
- EHR proficiency
- Bookkeeping and Banking
Future Goals
Pursuing an Associates Degree in Book keeping/Accounting from Tompkins Cortland Community College.
Timeline
Patient Service Specialist
Guthrie Medical Group
03.2024 - 08.2025
Bookkeeper
Owego Chiropractic
03.2023 - 03.2024
Front Office Supervisor
Owego Chiropractic
10.2021 - 03.2024
Associate of Arts - Liberal Arts
SUNY Broome Community College
08.1997 - 01.2001
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