Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Boyer

Endicott

Summary

Compassionate Patient Service Specialist known for high productivity and efficient task completion. Possess specialized skills in patient registration, appointment scheduling, and book keeping skills. Excel in communication, empathy, and problem-solving to enhance patient experience and support healthcare team effectiveness.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work History

Patient Service Specialist

Guthrie Medical Group
Vestal
03.2024 - 08.2025
  • Scheduling appointments
  • Medication refills and requests
  • Resolving patient issues in a friendly and respectful manner
  • Communication to nurses and providers on the patient’s behalf

Bookkeeper

Owego Chiropractic
Owego
03.2023 - 03.2024
  • Managed accounts payable and receivable to maintain accurate financial records.
  • Reconciled bank statements with company accounts for consistency and accuracy.
  • Actively communicating with office accountant.

Front Office Supervisor

Owego Chiropractic
Owego
10.2021 - 03.2024
  • Supervised daily front office operations and staff scheduling.
  • Managed patient check-in and appointment scheduling systems efficiently.
  • Trained new employees on office procedures and customer service protocols.

Education

Associate of Arts - Liberal Arts

SUNY Broome Community College
Binghamton, NY
08.1997 - 01.2001

Skills

  • Appointment scheduling
  • Patient record management
  • Medication management
  • EHR proficiency
  • Bookkeeping and Banking

Timeline

Patient Service Specialist

Guthrie Medical Group
03.2024 - 08.2025

Bookkeeper

Owego Chiropractic
03.2023 - 03.2024

Front Office Supervisor

Owego Chiropractic
10.2021 - 03.2024

Associate of Arts - Liberal Arts

SUNY Broome Community College
08.1997 - 01.2001

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