Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Brooks

Miquon,PA

Summary

After my husband and I married in 1984, we set off on a lifetime adventure both personal and professional . While raising a family of 4 children we started SWERP INC in 1988. As the business grew I helped him with the office activities and supervised the inside team he was building .I lived the ups and downs of developing a small business in the very challenging commercial and industrial sewer repair industry. My daily role in the business diminished as the demands of raising a family took priority but I remained aware of the state of the business .When my husband passed in 2019 I became the sole shareholder of SWERP INC. I took financial control of the company at that time but day to day operations remained in the hands of our daughter,who was actively involved in the business as our VP Administration and an extended family member who offered advice and mentoring. At the beginning of 2024 I reentered an active role and have been reacquainting myself with the current challenges and opportunities . I am excited about what the future holds for our company ! .

Overview

44
44
years of professional experience

Work History

President / CEO /Principal

SWERP INC.
01.2019 - Current
  • Focused on sustainable growth through continuous improvement initiatives and excellent job performance levels.
  • Approve Strategic plans and monitor plan execution.
  • Support organizational processes by evaluating current systems and suggesting improvements.
  • Support an environment that encourages creative thinking and problem-solving capabilities.
  • Ensure that the company navigates complex regulatory environments while maintaining compliance across all aspects of the organization''s operations.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Promote and ensure a culture of Job safety remains a core value
  • Monitor company financial performance and approve measures to ensue compliance with financial objectives.
  • Approve annual budgets and conduct monthly operating performance reviews to meet organizational objectives.
  • Preside over Corporate Board meetings, select board members, and Legal council.

Office Assistant

CBM Construction
01.1984 - 12.1987
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.

Administrative Clerk

Continental Bank
07.1980 - 12.1983
  • Entered data into system with information to keep records current.
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
  • Input data and processed system change to generate accurate reports.
  • Supported the Executive team with special projects as requested
  • Boosted department efficiency with timely completion of assigned tasks.

Education

High School Diploma -

Bishop McDevitt H.S.
Wyncote, PA
05-1980

Skills

  • Leadership team building
  • Organizational leadership
  • Customer Service excellence
  • Integrity and ethics
  • Employee relations
  • Process improvement
  • Policy development
  • Team motivation

Timeline

President / CEO /Principal

SWERP INC.
01.2019 - Current

Office Assistant

CBM Construction
01.1984 - 12.1987

Administrative Clerk

Continental Bank
07.1980 - 12.1983

High School Diploma -

Bishop McDevitt H.S.

Similar Profiles

CREATE PROFILE
Theresa Brooks