Theresa C. Juday
Phoenix,AZ
Summary
Dynamic leader with a proven track record at CVS/Caremark, enhancing revenue by $500 million through innovative product development and trend management. Excelled in leadership development and stakeholder relations, showcasing exceptional program management and public speaking skills. Spearheaded specialty pharmacy initiatives, achieving an 88% increase in educational program revenue at Osco Drug.
Overview
31
31
years of professional experience
Work History
Executive Director, Specialty Product Development
CVS/Caremark
Phoenix, AZ
03.2019 - Current
- Led a team focusing on product evaluation and development for trend management and member experience, delivering nearly $500 million in revenue over 5 years.ue
- Enhanced skills of account executives and clinical advisors through product-focused upskilling.
- Engages in specialty pharmacy and digital therapeutic initiatives alongside strategic support for benefit design and patient support.
- Evaluate potential vendors to support product needs.
- Functions as external expert for prominent industry organizations including AMCP, Asembia, and the Digital Therapeutic Alliance.
- Builds and refines marketing initiatives focused on unique offerings.
Sr. Professional, Specialty Solutions
CVS/Caremark
Phoenix, AZ
03.2013 - 03.2019
- Provides training and up-skilling on specialty products and services to all employer account team personnel including strategic account executives, account managers and clinical advisors
- Provides consultation on specialty pharmacy and our trend management solutions to support our employer account teams, clients and consultants, with a focus on strategies that both lower specialty trends and improve patient outcomes
- Provides strategic, consultative support for prospect and finalist meetings
- Assists in development and implementation of new products to support clients’ specialty trend management as well as improvement of the member experience and health outcomes
- Developed a comprehensive framework to support consultant savings reviews
- Works cross-functionally with other departments to assist with addressing savings reviews, member opportunities and prepping for client meetings
- Reviews pipeline products that may impact key formulary strategies
Advisor, Specialty Pharmacy
CVS/Caremark
Northbrook, IL
11.2006 - 03.2013
- Developed and implemented new programs and services for new drug therapies and classes: main focus was rare disease, specifically hereditary angioedema, cystic fibrosis, phenylketonuria, lysosomal storage disorders
- Managed therapies or service areas related to various specialty products; serves as a content expert as well as a liaison to other departments, functional areas, key external customers and assigned accounts
- Provided educational programs/in-services, presents client specific data and information on the results of clinical programs and services, and provides consultation on how clients can improve on and benefit from Caremark specialty services within CF, HAE, Lysosomal Storage diseases, PKU and other conditions as needed
- Provided specialty sales support by training CVS Caremark sales personnel in specialty programs and services, participating in sales calls with sales staff and management, making presentations of CVS Caremark capabilities and its clinical programs/services to health plans, referral sources, employer groups and pharmaceutical/biotechnology companies
- Analyzes market research to monitor and assess market trends that impact the specialty pharmacy business including but not limited to new drugs or drug technology, disease state management, pharmacy, nursing, managed care, patient care, and clinical service
Respiratory Care Manager
Osco Drug
Chicago, IL
10.2003 - 10.2006
- Managed team of respiratory care pharmacists around the country
- Collaborated and maintained relationships with pharmaceutical companies, employer groups, insurance plans, pharmacy benefit managers and not for profit partners, as well as public health agencies and other community stakeholders for respiratory disease
- Developed and marketed Asthma in Action seminars for coaches and trainers including obtaining approval for continuing education credits for teachers from the Illinois Board of Education
- Increased revenue generated from educational programs by 88% in 3 years
- Created all documentation and oversaw outcomes collection for all interventions
- Collaborated on all marketing materials for respiratory care programs
- Developed a nebulizer sales program and oversaw its introduction and expansion across all divisions, quadrupling the number of stores participating
- Oversaw health screening training including revisions and CLIA related issues
- Coordinated on-site health screenings with employer groups for cholesterol, osteoporosis, high blood pressure, diabetes and flu shots
Pharmacy Manager
Osco Drug
Chicago, IL
05.1998 - 10.2003
- Increased store volume from 1500 a week to 2000 per week
- Added immunizations and respiratory care services to increase store revenue by becoming a certified immunizing & respiratory care pharmacist
- Implemented delivery service
- Preceptor to pharmacy students from UIC and Midwestern University
Staff Pharmacist
Osco Drug
Indianapolis, IN
05.1994 - 05.1998
- Helped train pharmacists from buy-out on Osco computers and workflow
- Preceptor to pharmacy students from Butler University, Purdue University, UIC and Midwestern University
- Instituted inventory control measures to decrease inventory
Education
Bachelor of Science - Pharmacy
Butler University
Indianapolis, IN05-1994
Skills
- Growth management
- Leadership development
- Stakeholder relations
- Innovation and creativity
- Team leadership, training, and development
- Program monitoring
- Public speaking
- Program management
Affiliations
National Board Director,, Lupus Foundation of America, 2023 - Present ● CVS Caremark Preceptor of the Year, 2023
● CVS Caremark President’s Circle Award, 2022
● CVS Caremark Breakthrough Award winner, 2009 & 2020
● AMCP Working Group on Digital Therapeutics, 2019
● Co-Chair Epilepsy Foundation Arizona Walk, 2018
● Certified CE conductor for CVS Caremark in HAE, CF and LSD
● Chair West Suburban Lupus Walk, Lupus Foundation of Illinois, 2009 - 2011 ● Became Nationally Certified Asthma Educator, 2004.
● Continuing education programs developed include: Hereditary Angioedema 2008, Lys
osomal Storage Disease 2007, Cystic Fibrosis 2007, Asthma, COPD & Smoking Cessation 2006
● Speaker Opportunities
○ Digital CBT for Insomnia, Managed Healthcare Executive, Jan 2022 ○ 2021, 2022 DTx West Conference
○ 2019, 2020, 2021 AMCP Conferences
○ 2017, 2018 SALGBA Conference Speaker
○ 2014 Asembia Conference Speaker
○ 2003-2005 IAPHERD speaker on Asthma and Physical Activity
Timeline
Executive Director, Specialty Product Development
CVS/Caremark
03.2019 - Current
Sr. Professional, Specialty Solutions
CVS/Caremark
03.2013 - 03.2019
Advisor, Specialty Pharmacy
CVS/Caremark
11.2006 - 03.2013
Respiratory Care Manager
Osco Drug
10.2003 - 10.2006
Pharmacy Manager
Osco Drug
05.1998 - 10.2003
Staff Pharmacist
Osco Drug
05.1994 - 05.1998
Bachelor of Science - Pharmacy
Butler University
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