Theresa Correll
Indianapolis
Summary
Organized and proactive Unit Secretary skilled in administrative support and patient chart maintenance. Known for facilitating effective communication and maintaining accurate electronic health records, ready to enhance operational efficiency in a healthcare setting.
Overview
5
5
years of professional experience
Work History
Unit Secretary
IU Health Methodist Hospital
Indianapolis
11.2020 - Current
- Managed patient intake and registration for emergency room visitors.
- Facilitated communication between medical staff and patients' families to ensure understanding of care processes.
- Maintained accurate electronic health records for all emergency cases.
- Ensured compliance with hospital policies and confidentiality regulations.
- Answered phones, responded to inquiries, and directed calls appropriately.
- Processed incoming requests for medical records from departments and external agencies to maintain timely access to patient information.
- Prepared documents for physician signatures according to hospital protocols.
- Provided administrative support to the nursing staff in a busy ER unit.
- Ensured that all relevant forms were completed accurately before discharge of a patient from the ER unit.
- Acted as liaison between family members and staff to address concerns and provide updates on patient status.
- Updated medical charts and ensured accurate patient records.
- Processed paperwork related to admissions and discharges of patients from the ER unit.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Education
Graduate Certificate - Billing & Coding
Guild
Indianapolis, IN04-2026
Skills
- Electronic health records
- Medical billing
- Clinical documentation
- HIPAA compliance
- Patient chart maintenance
- Administrative support
- Customer service
- Team collaboration
- Patient communication
Timeline
Unit Secretary
IU Health Methodist Hospital
11.2020 - Current
Graduate Certificate - Billing & Coding
Guild