Theresa Dominguez
Glendora,CA
Summary
To obtain a position in the bilingual medical billing industry, where I can utilize my skills and continue to learn and grow personally and professionally, while contributing to the success of the organization.
Overview
19
19
years of professional experience
Work History
Loan Office Assistant/ Jr Processor
New American Funding
Glendora, USA
06.2018 - 11.2024
- Successfully supported a team of 5 retail loan officers in achieving branch monthly funding goals
- Run DU/LP
- Funded over $1 million in loans monthly
- Gather all necessary documentation from the clients to start the loan process
- Go over initial disclosures with clients
- Send preapprovals packages to agents
- Analyze tax returns
- Figure out client's income
- Update all parties with status of loan transaction as necessary
- Assist loan originators with preapproval and loan structuring
- Ordering standard loan requirements such as, escrow, title, 4506-t, verification of assets, VOE
Administrative Assistant/Customer Service
T.J. Financial
Monrovia, USA
05.2006 - 06.2018
- Responsible for all administrative duties such as customer service, answering phones, customer inquiries, and distribute company correspondence
- Trained new employees and help with orientation process
- Maintained a high level of customer service to all borrowers, investors, realtors, and banking associates
Education
Diploma - Medical Billing and Coding
North West College
Pomona, CA10-2025
High School Diploma -
North View High School
Covina, CA12.2005
Skills
- Customer Service
- ICD10CM & CPT
- Insurance Billing
- Medisoft
- Multi Lined Telephone Techniques
- Microsoft Programs
- Medical Terminology
- HIPAA/OSHA
- Appointment Scheduling
- Data entry
- Documentation management
- Financial analysis
- Compliance knowledge
- Billing and coding
- Bookkeeping
- CPR Certified
- Charting
- HMO/PPO/Managed Care
- Disability Insurance
- Private/Group Insurance
- Hospital/Electronic Billing
- Workers Compensation
References
Professional and Personal references available upon request.
Timeline
Loan Office Assistant/ Jr Processor
New American Funding
06.2018 - 11.2024
Administrative Assistant/Customer Service
T.J. Financial
05.2006 - 06.2018
Diploma - Medical Billing and Coding
North West College
High School Diploma -
North View High School
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