Theresa Dowell

Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.

Manager - took customers appointments over the phone along with payments . Trained new employees

• Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
• Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
• Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.

ing offices and general areas daily

• Managed high call volume while maintaining a professional and friendly demeanor with all customers.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues and dispatching plumbers and heating and air technicians to the customers homes.

• Accomplished multiple tasks within established timeframes.. scheduled appointments with customers and communicated daily with the owners of the heating and conditioning company’s. Managed office and employees