Summary
Overview
Work History
Education
Skills
Timeline
Server
Theresa Fischer

Theresa Fischer

Kenosha,WI

Summary

Dynamic professional with a proven track record at George Webb, excelling in high-stress environments and delivering exceptional customer service. Skilled in safe food handling and fostering positive customer relationships, leading to increased loyalty. Demonstrates a strong work ethic and attention to detail, ensuring quality control and cleanliness standards are surpassed.

Overview

17
17
years of professional experience

Work History

Server

George Webb
04.2014 - 03.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.

Customer Service Representative

Walmart
01.2015 - 06.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Laundry Attendant

Mighty Wash
02.2000 - 07.2013
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
  • Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.

Education

General Education -

Reuther Central High School
Kenosha, WI

Certified Nursing Assistant - Nursing

Gateway Technical College
Kenosha, WI
12.1996

Skills

  • Strong work ethic
  • Exceptional c
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Quality control
  • Food safety practices

Timeline

Customer Service Representative

Walmart
01.2015 - 06.2016

Server

George Webb
04.2014 - 03.2017

Laundry Attendant

Mighty Wash
02.2000 - 07.2013

General Education -

Reuther Central High School

Certified Nursing Assistant - Nursing

Gateway Technical College

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Theresa Fischer