Theresa Fisher
Guyton,GA
Summary
Versatile Assistant General Manager with 20 years of experience overseeing daily operations. Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives. Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.
Overview
7
7
years of professional experience
Work History
Assitant General Manager
Mckibbon Hospitality
10.2023 - Current
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed team schedule with eye for coverage needs and individual strengths.
- Mentored and motivated team members to achieve challenging business goals.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
Assistant General Manager
Springhill Suites by Marriot Beaufort
09.2022 - 10.2023
- Managed budget implementations, employee evaluations, and contract details.
- Managed team schedule with eye for coverage needs and individual strengths.
- Resolved problems promptly to elevate customer approval.
- Enforced quality assurance protocols to deliver ideal customer experiences.
General Manager
Staybridge Suites Hotel
08.2020 - 09.2022
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
Sales Coordinator
Holiday Inn Savannah Historic District
01.2018 - 09.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Education
Bachelor of Arts - Tourism And Hospitality
University of South Carolina
Columbia, SC05-2026
Associate of Arts - Hospitality
Savannah Technical College
Savannah, GA01-2013
High School Diploma -
Noview High School
Norfolk, VA06-2001
Skills
- Training and development skill
- Business operations background
- Team leadership expertise
- Team leadership strength
- Operations management
- Human resources
- Customer relationship management (CRM)
- Staff management
Timeline
Assitant General Manager
Mckibbon Hospitality
10.2023 - Current
Assistant General Manager
Springhill Suites by Marriot Beaufort
09.2022 - 10.2023
General Manager
Staybridge Suites Hotel
08.2020 - 09.2022
Sales Coordinator
Holiday Inn Savannah Historic District
01.2018 - 09.2020
Bachelor of Arts - Tourism And Hospitality
University of South Carolina
Associate of Arts - Hospitality
Savannah Technical College
High School Diploma -
Noview High School
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