THERESA GRYS

• Delivered exceptional customer service to enhance satisfaction and loyalty.
• Managed inventory levels, ensuring stock availability for diverse beauty supply products.
• Assisted clients with product selection, providing expert advice on beauty solutions.
• Trained new associates on product knowledge and sales techniques to improve team performance.
• Implemented merchandising strategies to optimize store layout and increase product visibility.
• Collaborated with management to develop promotional campaigns that drove sales growth.
• Analyzed sales trends to identify opportunities for inventory adjustments and new product lines.
• Maintained a clean and organized sales floor, ensuring compliance with health and safety standards.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

• Provided home care Na/caregiving services that included taking vitals and glucose screenings. Administered breathing treatments as required. Provided support services such as transportation to hospitals for chemotherapy, blood transfusions Appointments & Physicians offices, Assisting while shopping & church. Assisted with bathing, dressing, cleaning and provided overall comfort support. Provided spiritual care for hospice patients and administered Certain Medication upon physicians and family request.

• Provided Caregiver services that included taking vitals and glucose screenings. Administered breathing treatments as required. Provided support services that included transportation to Physicians offices for scheduled appointments, grocery shopping. Assisted with bathing, dressing, cleaning and provided overall comfort support.

Managed incoming calls to ensure prompt and professional customer service.

Achieved typing speed of 30 words per minute, ensuring efficient data entry.

Directed vehicle routing and navigation processes.

Demonstrated exceptional command of relevant skills and knowledge.

• Seasonal Receptionist Provided support services that included Customer service with walk in clients, answered multi line telephone system, organized and managed all facets of documentation from typing 25 WPM, & correspondence to filing. Maintained office supplies assisted with miscellaneous duties as needed.

• Line cook to main cook, Learned how to do employee payroll, ordering, customer service, full time cook & Manager. Started young into the restaurant/Food business ..I accomplished how to handle customer service, solve any issues I might have came into, learned how to schedule & payroll. Gained trust long life