Theresa Kisling
Ashville,OH
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
24
24
years of professional experience
Work History
Store Manager
Dollar General Store
Orient, OH
08.2022 - 10.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
Assistant Manager
Burger King
Columbus, OH
02.2000 - 02.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit report to assess company efficiency.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
High School Diploma -
Amelia High School
Batavia, OHSkills
- Shift Scheduling
- POS Systems
- Budget Administration
- Project Management
- Retail Inventory Management
- Loss Prevention
- Replenishment and Recovery
- Bank and Safe Deposits
- Work Planning and Prioritization
- Customer Service
Timeline
Store Manager
Dollar General Store
08.2022 - 10.2023
Assistant Manager
Burger King
02.2000 - 02.2018
High School Diploma -
Amelia High School