THERESA MASSON
Miami,FL
Summary
Highly organized Executive Assistant with over 40 years of experience providing high-level administrative support to senior leadership in government operations. Expertise in managing complex executive calendars, high-level meeting and event coordination, and constituent services. Trusted bilingual professional known for discretion, organization, and the ability to manage high-level priorities in public sector environments.
Overview
41
41
years of professional experience
Work History
Executive Assistant
Miami-Dade County – Communications, Information & Technology Department
01.2024 - Current
- Coordinate executive calendars and schedule internal and external meetings.
- Provide administrative support to the County’s 311 Answer Center and coordinate cross-department responses to constituent complaints.
- The County’s Baby Stroller Parking Permit Program in partnership with hospitals maintaining accurate reconciliations and inventory control.
- Ensure timely entry and approval of performance evaluations and bi-weekly payroll.
- Coordinate departmental fundraising initiatives supporting United Way and American Cancer Society.
- Collaborate with the Office of the Mayor’s Constituent Services and provide Spanish translation assistance.
Executive Assistant
Miami-Dade County – Office of the Mayor
01.2017 - 01.2024
- Managed executive calendars for the Mayor’s Senior Advisor and Chief of Economic Development.
- Coordinated leadership representation for mayoral engagements.
- Facilitated media interview requests involving the mayor and senior leadership.
- Supported operations for the Miami-Dade County Emergency Activation Press Room during hurricane briefings.
- Coordinated logistics for the Mayor’s State of the County Address and press conferences, securing certified sign-language interpreters and photographers.
- Managed public records requests and coordinated document collection across departments.
- Responded to constituent inquiries and prepared issue summaries for leadership.
Executive Assistant
Miami-Dade County – Community Information & Outreach Department
01.2007 - 01.2017
- Provided executive calendar management and administrative support for department leadership.
- Coordinated travel logistics including flights, lodging, itineraries, and expense reporting.
- Led administration of the Baby Stroller Parking Permit Program and hospital partnerships.
- Processed purchase card reconciliations and departmental expense documentation.
- Coordinated fundraising initiatives supporting United Way and American Cancer Society.
- Assisted with coordination and logistics of Mayor’s Annual Employee Appreciation Fairs, serving 5,000+ attendees.
- Managed departmental records retention in compliance with County policies.
Assistant Clerk – Election Day
Miami-Dade County Elections Department
01.2017 - Current
- Supervise poll workers, ensure compliance with election laws, assist voters, and maintain accurate election procedures and documentation.
Roving Supervisor – Early Voting
Miami-Dade County Elections Department
01.2007 - 01.2017
- Supervise operations across five precincts, ensuring compliance with election procedures, supporting poll workers, and assisting voters throughout the early voting period.
Administrative Assistant
Miami-Dade County – Consumer Services Department
01.1997 - 01.2007
Administrative Assistant
Miami-Dade County – Aviation Department
01.1985 - 01.1997
Education
Bachelor of Arts - Business Administration
Barry University
Skills
- Executive Calendar Management
- Government Administration
- Constituent Services
- Press & Event Coordination
- Emergency Operations Support
- Media Relations Support
- Program Administration
- Records Management
- Travel Coordination
- Mondaycom
- Bilingual: English / Spanish
- Microsoft 365
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Executive Assistant
Miami-Dade County – Communications, Information & Technology Department
01.2024 - Current
Executive Assistant
Miami-Dade County – Office of the Mayor
01.2017 - 01.2024
Assistant Clerk – Election Day
Miami-Dade County Elections Department
01.2017 - Current
Executive Assistant
Miami-Dade County – Community Information & Outreach Department
01.2007 - 01.2017
Roving Supervisor – Early Voting
Miami-Dade County Elections Department
01.2007 - 01.2017
Administrative Assistant
Miami-Dade County – Consumer Services Department
01.1997 - 01.2007
Administrative Assistant
Miami-Dade County – Aviation Department
01.1985 - 01.1997
Bachelor of Arts - Business Administration
Barry University