Theresa McDevitt
Howell,MI
Summary
Enthusiastic Sales and Administrative Professional with many years of comprehensive experience in apartment leasing and, more recently, the insurance industry. Enthusiastic about taking on new challenges and delivering exemplary customer service.
Overview
14
14
years of professional experience
Work History
Insurance Producer
The Hanover Insurance Group
Howell, MI
05.2024 - Current
- Assisted with the underwriting process by gathering necessary documents from applicants.
- Performed administrative tasks such as maintaining records, filing paperwork.
- Presented comprehensive explanations of insurance policies to clients.
- Processed payments from customers according to established procedures.
- Provided customer service by responding to inquiries, resolving complaints, and processing policy changes.
- Utilized various software programs to manage accounts efficiently.
- Operated in fast-paced and driven sales environment.
Leasing Consultant
RPM Living
Howell, MI
08.2023 - 05.2024
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
Leasing Consultant
Lockwood Management
Howell, MI
09.2010 - 07.2023
- Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
- Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
- Tracked leads using CRM software and followed up with interested parties.
- Checked rental eligibility by following company's verification process.
- Marketed property to prospects by giving tours and noting key features.
- Conducted background checks on applicants.
Education
MI Licensed Insurance Producer
MI Real Estate Agent (Lapsed 2018)
Skills
- Organized Mindset
- Relationship Building
- Customer Service
- Sales Techniques
- In Depth Understanding of Fair Housing
- Property Marketing
- Account Management
- Service and Event Planning
- Background Checks
- Dispute Handling
- Monthly Fee and Payment Collection
- Sale and Rental Recordkeeping
- File Management
- Vacancy Marketing
- Local and State Laws
- Violation Resolution
Timeline
Insurance Producer
The Hanover Insurance Group
05.2024 - Current
Leasing Consultant
RPM Living
08.2023 - 05.2024
Leasing Consultant
Lockwood Management
09.2010 - 07.2023
MI Licensed Insurance Producer
MI Real Estate Agent (Lapsed 2018)
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