Theresa Miller
Fleming Island,FL
Summary
Dedicated administrative professional with 20 plus years of experience in an office setting. Knowledgeable about managing documents, charts, scheduling, payments and completing various clerical tasks. Offering excellent communication skills, detailed oriented and demonstrates keen work ethic.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Accuwrite Business Group
02.2006 - 07.2021
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistances.
- Managed incoming phone calls and scheduled client appointments.
- Managed email correspondence and handled incoming and outgoing mail and faxes.
- Created and updated Client records and files to maintain current, accurate, and compliant documentation..
- Provided clerical support to our clients by copying, faxing, and filing documents.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Front Desk Receptionist
Borland Groover Clinic
06.1996 - 02.2006
- Answered phone calls, schedule appointments, and handle patient messages and relaying them to the appropriate personnel.
- Expedite patient registration process by gathering necessary paperwork from new arrivals promptly upon their arrival at the front desk.
- Verify and update patient insurance, demographic, and health history to keep patient chart current.
- Assisted patients with completing necessary medical forms and documentation if needed.
- Handled check-out process such as scheduling patient follow up appointments and collecting payment.
Education
Associate of Applied Science - Medical Assisting
Tampa College
Tampa, FL05.1992
High School Diploma -
Tampa Bay Tech High School
Tampa, FL05.1982
Skills
- Phone and Email Etiquette
- Problem-Solving
- Adaptable and Flexible
- Collaboration and Teamwork
- Multitasking and Organization
- Appointment scheduling
- Medical records
- Office administration
- Data entry
- Insurance verification
Timeline
Administrative Assistant
Accuwrite Business Group
02.2006 - 07.2021
Front Desk Receptionist
Borland Groover Clinic
06.1996 - 02.2006
Associate of Applied Science - Medical Assisting
Tampa College
High School Diploma -
Tampa Bay Tech High School
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