Theresa Nwachukwu
St. Cloud,MN
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Help
Center Of International Studies
St. Cloud, MN
08.2021 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Handled payment and bill processing, change giving and payment collecting for guests.
Education
Bachelor of Science - Software Engineering
St. Cloud State University
St. Cloud, MN12.2025
Skills
- Excellent Communication
- Problem-solving skills
- Time Management
- Hospitality services
Certification
Google it supports, Coursera 2022 January
ccna for networking, Coursera 2022 January
Timeline
Front Desk Help
Center Of International Studies
08.2021 - Current
Bachelor of Science - Software Engineering
St. Cloud State University