Theresa Rangus
GRAHAM,WA
Summary
Motivated Assistant Community Director well-versed in fair housing laws, the ADA and other standards applicable to the multifamily buildings. Excellent relationship-building and verbal and written communication skills. Prepared to bring 10 years' experience in customer service to a challenging new role with room for career advancement.
Overview
8
8
years of professional experience
Work History
Assistant Community Director
FPI Management
Puyallup, WA
05.2022 - Current
- Maintained documentation, wrote reports and tracked expenses using Yardi and On-Site
- Managed administrative functions like month-end close and contract preparation
- Conducted property checks and addressed violations with residents
- Collected rent and utilities for 216-unit property and maintained 9% delinquency rate
Recruiter
Prologistix
Puyallup, WA
08.2021 - 03.2022
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
- Operated and maintained applicant tracking and candidate management systems
- Managed over 50 customer calls per day.
Staffing Specialist
People Ready
Puyallup, WA
03.2014 - 12.2020
- Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases
- Increased employee retention by 20%
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation
Education
Property Management Certificate, in Progress - Property Management
Penn Foster Career School
Scranton, PA03.2023
OSHA 30 General Industry - Construction Safety
OSHA
Online01.2019
BA - Biology
Pacific Lutheran University
Parkland, WA08.1992
Skills
- Microsoft Office Suite
- LIHTC
- Customer Service
- Yardi
- Landlord/Tenant Relations
- Task prioritization
- On-Site
- Fair Housing Rules
- Conflict resolution
Timeline
Assistant Community Director
FPI Management
05.2022 - Current
Recruiter
Prologistix
08.2021 - 03.2022
Staffing Specialist
People Ready
03.2014 - 12.2020
Property Management Certificate, in Progress - Property Management
Penn Foster Career School
OSHA 30 General Industry - Construction Safety
OSHA
BA - Biology
Pacific Lutheran University
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