Theresa Rennaker
The Villages,FL
Summary
Compassionate Nurse Case Manager offering 20 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare.
Overview
30
30
years of professional experience
1
1
Certification
Work History
RN Case Manager
North Memorial Health
11.2020 - Current
- Educated patients and caregivers on healthcare protocols and processes.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Implement care plans with member specific goals for patient treatment after assessing physician medical regimens.
- Manage caseload of 80 senior members
- Perform in home assessments with members to analyze care needs
- Develop and implement member-specific care plans based on member healthcare needs to meet DHS deadlines
Nursing Instructor for Trained Medication Aid
Anoka Ramsey Community College
03.2022 - Current
- Liaised with medical and nursing personnel to evaluate and improve teaching and nursing practices.
- Coordinated with clinicians to develop and coordinate student assignments.
- Educated 10 students each class on successful methods for performing medication pass safely
- Assessed student knowledge levels and abilities with detailed assessments.
- Coached underperforming students to help meet clinical objectives
- Prepared and administered weekly examinations to test student skills.
- Provided individualized instruction to struggling pupils.
Care Coordinator
Medica
11.2016 - 11.2022
- Manage a caseload of 80 senior members
- Perform in home assessments with members to analyze care needs
- Develop and implement member-specific care plans based on member healthcare needs in a timely manner in order to meet DHS deadlines
- Created customized care plans, working with physicians and families to assess and meet individual needs.
- Built strong relationships with clients to deliver emotional support and companionship.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
Cardiac RN, Charge Nurse & Preceptor
Mercy Hospital
06.2002 - 05.2018
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from open heart surgeries and vascular surgical procedures.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patient reactions after administering medications and IV therapies.
Claims Administrator
Aetna
06.1993 - 06.1997
- Monitored team performance, enforcing compliance with corporate claims processes and procedures.
- Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Education
Bachelor of Science - Nursing
Metropolitan State University
St.Paul, MN06.2016
Associate of Science - Nursing
Anoka Ramsey Community College
Coon Rapids06.2002
BBA - Business Management And Economics
University of Wisconsin - Eau Claire
Eau Claire, WI06.1993
Skills
- Medication Monitoring
- Patient Counseling
- Regulatory Compliance
- Interdisciplinary Collaboration
- Care Planning
- Case Management
- Community Resource Referrals
- Patient Condition Monitoring
- Care Coordination
Certification
RN Florida/Compact #RN9645642
RN MN #1586688(2002 - Present)
PHN MN #24802 (2016-Present)
Commission for Case Manager Certification (CCM) (2023-Present)
Progressive Care Certified Nurse (2011-2016)
Timeline
Nursing Instructor for Trained Medication Aid
Anoka Ramsey Community College
03.2022 - Current
RN Case Manager
North Memorial Health
11.2020 - Current
Care Coordinator
Medica
11.2016 - 11.2022
Cardiac RN, Charge Nurse & Preceptor
Mercy Hospital
06.2002 - 05.2018
Claims Administrator
Aetna
06.1993 - 06.1997
Bachelor of Science - Nursing
Metropolitan State University
Associate of Science - Nursing
Anoka Ramsey Community College
BBA - Business Management And Economics
University of Wisconsin - Eau Claire
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