Theresa Smith
Warren,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
BCR Sales Representative
PepsiCo
Youngstown, OH
05.2023 - Current
- Cultivated relationships with key accounts to drive product visibility and distribution
- Analyzed market trends to identify growth opportunities and adjust sales strategies
- Coordinated promotional campaigns to enhance brand awareness and customer engagement
- Delivered product training sessions for team members to improve sales techniques and product knowledge
- Implemented new sales processes that increased operational efficiency across territory management
- Developed strategic partnerships with retailers to expand market share and optimize pricing strategies
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Merchandiser
PepsiCo
Youngstown, OH
05.2009 - 10.2021
- Built product displays and placed appropriate signage for merchandise.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Communicated and coordinated planogram execution with store management.
- Examined stock to verify conformance to quality specifications and took pride in products being distributed.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Helped customers locate desired items and assisted with carrying heavy loads.
Route Sales Representative
Frito-Lay
Warren, OH
04.2019 - 10.2021
- Load and unload truck, and pack orders.
- Advanced ordering on some accounts.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Planned and organized routes within territory to maximize efficiency and time.
- Confirmed product displays met company specifications regarding placement, date codes and pricing.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Education
Some College (No Degree) - Art And Technology
Youngstown State University
Youngstown, OHSkills
Sales Techniques
Independent Decision Making
New Display Creation
Problem Solving
Clear Communication
Cleaning and Sanitizing
Product Launch Support
Problem-Solving
Design Visualization
Team Collaboration
Adaptability and Flexibility
Organization and Prioritization
Placement Optimization
Pricing and Signage Updating
Friendly and Outgoing
Education and Training
other
Timeline
BCR Sales Representative
PepsiCo
05.2023 - Current
Route Sales Representative
Frito-Lay
04.2019 - 10.2021
Merchandiser
PepsiCo
05.2009 - 10.2021
Some College (No Degree) - Art And Technology
Youngstown State University