Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Theresa Snyder

Grand Prairie,TX

Summary

Goal-oriented Sales Leader with a proven track record at Neiman Marcus, where I excelled in employee engagement and sales strategy implementation. Leveraged critical thinking and a driven work ethic to exceed sales goals, mentor teams to excellence, and resolve customer complaints efficiently. Recognized as a leader who is fair and consistent, transforming challenges into opportunities and fostering an environment of inclusivity and belonging.

Overview

29
29
years of professional experience

Work History

Sales Manager

Neiman Marcus
09.1995 - Current
  • Current Role: Sales Leader - Beauty, Handbags, Home, Children's.
  • Beauty Manager 23 Years
  • Sales Leader of Mens, Women's Apparel, Ladies Shoes, Home, Children's, Customer Service, Service Ambassadors.
  • Trained and coached associates on Art of Luxury
  • Maintained company's visual merchandise standards.
  • Addressed customer complaints professionally and efficiently.
  • Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
  • Exceeded sales goals and accomplished business objectives by inspiring and motivating staff.
  • Delivered timely Monthly Scorecard conversations providing feedback to encourage growth and improvement. Asses's individual performance consistently and objectively.
  • Recruits top talent who will have a positive impact on business.
  • Managed scheduling based on the needs of the business and promotional calendar.
  • Conducted weekly 1:1 meetings to discuss goals, promotions and offer feedback for improvement and recognize success.
  • Planned regular department meetings for team and the store to review new product, share upcoming promotions and incentives.
  • Partnered with buyers on stock concerns, trunk shows or pop up store events.
  • Inspires trust by treating people fairly and consistently.
  • Lead with a growth mindset that is not afraid to take risks.

Skills

  • Retail operations
  • Sales expertise
  • Driven work ethic
  • Decision-making
  • Customer engagement
  • Training and mentoring
  • Strategic planning
  • Product merchandising
  • Staff development
  • Sales strategy implementation
  • Coaching and mentoring
  • Scheduling employees
  • Team building
  • Customer complaint resolution
  • Verbal and written communication
  • Positive and upbeat

Accomplishments

NM Best 2017

Leader of the Year (multiple times)

Leader of the Quarter

Team Player

Service Star

Timeline

Sales Manager

Neiman Marcus
09.1995 - Current

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Theresa Snyder