Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa White

North East,MD

Summary

Accomplished Sales Manager with a proven track record at Newark Electronics, adept in customer service and account management. Leveraged product knowledge and cross-selling abilities to exceed sales goals by cultivating new customer relationships. Known for enhancing customer satisfaction and retention through effective complaint resolution and positive engagement.


Customer Service , register work, put inventory away

Overview

19
19
years of professional experience

Work History

Customer Service Cashier

Wawa
01.2022 - 01.2024
  • Answered product questions using knowledge of sales and store promotions.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Sales Manager

Newark Electronics
09.2004 - 03.2021
  • Attended industry events and conventions to expain sales opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Education

Diploma -

Neshaminy High School
Langhorne, PA

Skills

  • Customer Service
  • Cash Handling
  • Product Merchandising
  • Drawer management
  • Customer Complaint Resolution
  • Merchandise Restocking
  • Refund handling
  • Account Management
  • Retail Merchandising
  • Cross-selling abilities
  • Customer inquiries
  • Product Knowledge
  • Product Recommendations
  • Data entry proficiency
  • Customer Satisfaction

Timeline

Customer Service Cashier

Wawa
01.2022 - 01.2024

Sales Manager

Newark Electronics
09.2004 - 03.2021

Diploma -

Neshaminy High School

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Theresa White