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Dynamic and compassionate professional with extensive experience at White Emerson Mortuary, excelling in guest interaction and grief support. Proven ability to enhance visitor management processes and resolve conflicts effectively, ensuring a respectful and supportive environment. Skilled in body preparation and committed to delivering exceptional service during challenging times.

Industrious Funeral Assistant with extensive customer service experience and good community relations skills. Strong foundation of industry knowledge learned over 1 year in mortuary roles. Known for compassionate yet efficient work. Empathetic cashier leader with 2 years of experience assisting in planning and execution of funeral services, including arranging for transfer of remains, coordinating burials and completing legal documentation. Accommodating and efficient professional committed to cultivating comfortable environment for families by providing superior care with personal touch. Caring cashier leader driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cashier leader position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

 To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. 

Hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Theresa "Penny" Catalano

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Funeral Assistant

Owner/Operator

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High School Diploma -

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Funeral Assistant

Owner/Operator

No Degree -

High School Diploma -

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