Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Therese Akrivas- Zolczer

Las Vegas,NV

Summary

Dynamic Medical Assistant with extensive experience, excelling in patient care and emotional support. Proficient in venipuncture, injections and insurance authorization, I effectively manage patient flow while maintaining confidentiality. Known for clear communication and problem-solving skills, I ensure a positive experience for patients in high-pressure environments.

Overview

14
14
years of professional experience

Work History

Medical Assistant

Orthopaedic Institute of Henderson
Henderso, NV
02.2022 - Current
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Organized patient charts before each day's clinic sessions began.
  • Contacted insurance companies to obtain necessary preauthorizations needed for upcoming tests and procedures.
  • Collaborated with insurance companies to clarify coverage details and resolve issues related to prior authorization.
  • Performed venipuncture for blood draws and other lab specimens as ordered by physician.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Provided emotional support and profession to patients needing medical care.

Medical Assistant

Family Doctors of Boulder City
Boulder City, NV
08.2011 - 02.2022
  • Educated patients about medications, procedures and physician's instructions.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Organized patient charts before each day's clinic sessions began.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Performed various clinical duties, such as venipuncture, EKG, PFT, and administering medication via injection.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assisted the providers with minor surgical procedures

Education

High School Diploma -

West Babylon High School
West Babylon, NY
06-2002

Some College (No Degree) - Criminal Justice

Suffolk County Community College
Brentwood, NY

Medical Assistant Certificate - Medical Assistant Program

Hunter Business School
Levittown, NY

Skills

  • Patient care and emotional support
  • Medical terminology and electronic health records
  • Vital signs monitoring and venipuncture
  • Insurance verification, authorizations, and data entry
  • Team collaboration and conflict resolution
  • Problem solving and attention to detail
  • Clear communication and customer service skills
  • Time management and computer skills
  • Recordkeeping
  • Calm under pressure
  • Data entry

Affiliations

Reading

Hiking

Drawing

Making skin care items

References

References available upon request.

Timeline

Medical Assistant

Orthopaedic Institute of Henderson
02.2022 - Current

Medical Assistant

Family Doctors of Boulder City
08.2011 - 02.2022

High School Diploma -

West Babylon High School

Some College (No Degree) - Criminal Justice

Suffolk County Community College

Medical Assistant Certificate - Medical Assistant Program

Hunter Business School

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Therese Akrivas- Zolczer