Therese Geiger
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Personable Insurance Verifier looking to tackle new responsibilities in the medical insurance verification field. Organized and efficient with over eight years of experience. Adept at verifying patient insurance coverage information and validating patient billing information.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Radiology Scheduler
Jefferson Healthcare
11.2020 - Current
- Managed high call volumes efficiently while maintaining a professional demeanor and providing exceptional customer service to both internal staff members and external callers alike.
- Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
- Handled insurance verification tasks using Pear and OneSource to validate patient insurance information.
- Assisted patients with insurance verification and pre-authorization requirements, simplifying their visit preparation process.
- Assisted in maintaining up-to-date patient records by diligently updating demographic information and insurance details.
- Troubleshooting any issues regarding scheduling, orders, and insurance
- Proficient in Epic and software programs
- Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
- Streamlined appointment scheduling by implementing an efficient online booking system.
- Schedules outpatient ancillary appointments
- Maintains office supplies and equipment.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Patient Care Representative
Ams Cardiology
07.2019 - 11.2020
- Schedule and rescheduled of all routine, surgery clearance, and hospital follow up medical appointments for patient population
- Daily data entry: medical appointments, special instructions, patient information, and pre/post-operative instructions
- Triage high-level communication between health care providers
- Coordinate referral information for patient services
- Scheduling management: Physicians schedules
- Manage patient engagement
- Responded to patient queries and concerns concerning insurance coverages and deductibles.
- Coordinated patient referrals to specialists or external facilities when necessary for further treatment or evaluation.
- Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
- Filed and updated patient information and medical records.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Front Desk Receptionist
Advanced Diagnostics
03.2017 - 03.2019
- Answering phone calls in a professional manner
- Scheduling appointment sufficiently
- Correcting reports, scanning in and faxing out to Drs offices
- Received and processed medical records requests.
- Verifying insurance and claims, retrieving lops for patients to be seen at appointment
- Check patients in and out
- Collecting co-pays
- Fast paced environment up to 25 patients a day opened 7 days a week.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Generated invoices and collected payment from patients.
- Verified insurance coverage for patients, minimizing billing errors and reducing financial stress on the practice.
Front Desk Medical Receptionist
Philadelphia GI Consultants
02.2016 - 02.2017
- Mastered the ECW (EClincalWorks) Software quickly to perform essential job functions
- Responsible for efficiently checking in patients for their scheduled appointments
- Ensured all records were correctly maintained with any new documentation being updated
- Excelled in a fast-pace environment while meeting the demands of patients and Drs’.
Education
HIGH SCHOOL DIPLOMA -
St. Hubert’s Catholic High School For Girls
06.2013
Skills
- Medical Office Experience
- Insurance Verification and Authorization
- Patient Scheduling
- Appointment Coordination
- Radiology Procedures Knowledge
- Data entry proficiency
- HIPAA Compliance
Certification
- Hipaa, 2020
- Osha, 2020
- Hazardous substance, 2020
- Bloodborn pathogens, 2020
- Safety data sheets, 2020
Timeline
Radiology Scheduler
Jefferson Healthcare
11.2020 - Current
Patient Care Representative
Ams Cardiology
07.2019 - 11.2020
Front Desk Receptionist
Advanced Diagnostics
03.2017 - 03.2019
Front Desk Medical Receptionist
Philadelphia GI Consultants
02.2016 - 02.2017
HIGH SCHOOL DIPLOMA -
St. Hubert’s Catholic High School For Girls