Therese Guido
Saint Mary,PA
Summary
Dependable worker who's successful at providing fast, high-quality customer service to guests in multiple settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Dino's Place
Dino Dinsmore
05.2020 - 07.2023
- Greeted customers entering bar and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
ELK LIFE
Sylvia Ruffo
10.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
High School Diploma -
Saint Francis University
Loretto, PA05.2025
High School Diploma -
Saint Marys Area High School
Saint Marys, PA06.2021
Skills
- Dining Room Management
- Energetic and Outgoing
- Creative Mixology
- Recipe and Menu Memorization
- Identification Verification
- ABC Regulations
- Good Conversationalist
- Attending Multiple Customers
Timeline
Dino's Place
Dino Dinsmore
05.2020 - 07.2023
ELK LIFE
Sylvia Ruffo
10.2018 - 05.2019
High School Diploma -
Saint Francis University
High School Diploma -
Saint Marys Area High School
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