Theressa Koontz
SUWANEE,GA
Summary
Dedicated and knowledgeable Registered Nurse offering over 30 years of hands-on patient care experience, as well as solid record of accomplishment in management roles. Broad-based history in medical-surgical nursing. Focused on delivering high-quality services to support patients and staff issues. Positive and upbeat with good listening skills and compassionate nature. Skilled at building patient trust, organizing supplies, and managing crisis situations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Northside Hospital Annex 1400
Lawrenceville, GA
07.2023 - Current
- Provided clinical supervision to the nursing staff in accordance with established protocols.
- Managed staffing schedules to ensure adequate coverage at all times.
- Conducted weekly rounds to assess patient care needs and evaluate quality of services provided by nursing staff.
- Performed regular audits of medical records for completeness and accuracy.
- Participated in professional development opportunities such as continuing education courses or conferences related to nursing practice.
- Evaluated employee performance, identified areas for improvement, and provided feedback to nurses on their work performance.
- Led daily huddles with nurses providing updates on any changes in departmental policies or procedures.
- Monitored medication administration practices throughout the unit ensuring accuracy and adherence to protocol.
- Collaborated with other departments within the organization to ensure continuity of care is maintained across settings.
- Identified potential risks associated with patient care delivery processes and recommended solutions accordingly.
- Assessed staffing levels and scheduled shifts according to patient census and acuity.
- Responded promptly to complaints from patients or families regarding quality of care issues.
- Provided guidance and mentorship to new nurses joining the unit through preceptor programs or one-on-one training sessions.
- Educated nursing staff about current evidence-based best practices related to patient care delivery.
- Identified opportunities for process improvement within the department.
- Actively participated in hospital committees related to quality assurance and improvement initiatives.
- Mentored and coached nursing staff, listening to concerns and providing counsel.
- Provided strong leadership and guidance to nurses.
- Conferred with physicians during rounds, advised each on condition of patients and coordinated necessary diagnostic assessments to accomplish patient care goals.
- Collaborated with department managers to correct problems and improve services.
- Memorized and responded to crises codes.
- Established and maintained positive relationships with residents, physicians, hospital staff, patients and families.
Clinical Nurse Supervisor
Northside Hospital Duluth OBS unit
Duluth, GA
02.2021 - 07.2023
- I began my supervisory role in this unit during Covid pandemic. I oversaw this small unit for med surg and postop patients. It eventually was used for administrating monoclonal antibodies during the pandemic. Then included outpatient infusion center. I also worked prn as a house coordinator.
Registered Nurse, Endoscopy
Southern Gastro
Lawrenceville, Georgia
05.2016 - 04.2017
- Educated families about endoscopic procedures and treatments available to their loved ones.
- Provided pre-operative and post-operative patient education.
- Assessed patient condition, monitored vital signs, and documented changes in patients' conditions following EGD and colonoscopies.
- I worked prn for a short time.
Med Surg Float Pool Nurse
Gwinnett Medical Center-Lawrenceville
LAWRENCEVILLE, Georgia
08.2001 - 04.2017
- Floated to units in the main medical center, Duluth, Joan Glancy and Gwinnett Extended Care unit.
- Utilized critical thinking skills to provide effective interventions for complex clinical situations.
- Demonstrated leadership skills by orienting new staff members to the float pool unit.
- Managed multiple tasks simultaneously while providing compassionate care to patients.
Med Surg Nurse
Elkart Hospital
Elkart, Indiana
03.1995 - 06.2001
- Administered medications and treatments in accordance with physician orders.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Responded quickly and effectively to changes in condition or response to treatment.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Performed physical assessments to identify any changes in the patient's condition or needs.
- Educated patients, caregivers and families on diagnoses, treatment options and disease prevention.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Med Surg Nurse
Jameson Hospital
New Castle, Indiana
05.1993 - 06.1994
- I started my nursing career immediately after graduation at the hospital that was connected to my nursing school.
- I had the wonderful opportunity to work on a pulmonary unit that cared for patients with COPD and general medical diagnosis.
Med Surgical Nurse/Charge Nurse
Northside Hospital Duluth 5
Duluth, GA
04.2017 - 2021
- Educated patients on their medical condition, treatment plans, and self-care management techniques.
- Managed multiple tasks simultaneously while prioritizing urgent requests from physicians or nurses.
- Participated in quality improvement initiatives in order to improve patient outcomes.
- Administered medications and treatments in accordance with physician orders.
- Supported families during times of illness or injury by providing emotional support and assistance with decision making processes.
- Responded quickly and effectively to changes in condition or response to treatment.
- Provided guidance to new employees regarding policies and procedures within the organization.
- Provided nursing care for patients with various medical diagnoses including post operative care for patients with TJR, Bariatric and OBGYN surgery.
- Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
- Managed staffing levels within the unit while ensuring optimal levels of patient care.
- Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Audited patient charts in real-time, verifying accuracy and completion of information.
- Built and maintained strong working relationships between nursing department and other disciplines.
Education
Diploma of Nursing - Nursing
Jameson Hospital School of Nursing
New Castle, PA05-1993
Skills
- Unit supervision
- Multidisciplinary Collaboration
- Recruitment
- Staff Management
- Improving clinical quality outcomes
- Team Supervision
- Clinical Training
- Clinical Quality Improvement
- Staff Development
- Staff Scheduling
- Clinical education
Certification
- Certified medical surgical nurse
Timeline
Shift Supervisor
Northside Hospital Annex 1400
07.2023 - Current
Clinical Nurse Supervisor
Northside Hospital Duluth OBS unit
02.2021 - 07.2023
Med Surgical Nurse/Charge Nurse
Northside Hospital Duluth 5
04.2017 - 2021
Registered Nurse, Endoscopy
Southern Gastro
05.2016 - 04.2017
Med Surg Float Pool Nurse
Gwinnett Medical Center-Lawrenceville
08.2001 - 04.2017
Med Surg Nurse
Elkart Hospital
03.1995 - 06.2001
Med Surg Nurse
Jameson Hospital
05.1993 - 06.1994
Diploma of Nursing - Nursing
Jameson Hospital School of Nursing
- Certified medical surgical nurse
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