Theressa Lewis
Mount Olive Missionary Baptist Church
Canton,USA
31
years of professional experience
Results-oriented administrative professional with expertise in streamlining operations and enhancing team productivity. Strong task management and communication skills foster effective interactions with diverse clients, ensuring exceptional support. Experienced in MS Office and multitasking in fast-paced environments, consistently delivering high-quality results. Committed to cultivating a collaborative workplace culture that drives productivity and aligns with organizational goals.
Work History
Administrative Assistant
10 Months- Managed scheduling and communication for senior leadership, ensuring timely responses and organized agendas.
- Coordinated office operations to enhance workflow efficiency and support departmental objectives.
- Developed and maintained filing systems, improving document retrieval times and organizational structure.
- Processed correspondence, reports, and documents with a focus on accuracy and attention to detail.
- Implemented process improvements that streamlined administrative tasks, contributing to overall operational effectiveness.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Production Technician
9 Years- Assembled production components by hand, meeting quality standards to ensure product reliability.
- Conducted routine inspections to ensure equipment functionality and compliance with production specifications.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed routine inspections of products to uphold quality control measures and compliance with established standards.
- Set up production equipment to optimize performance and facilitate efficient manufacturing processes.
- Performed general equipment maintenance and repair to minimize downtime.
Director
4 Years- Facilitated recreational activities while providing regular program updates to parents, enhancing community engagement.
- Managed payroll processing for staff, ensuring accuracy in records and timely payments.
- Excellent communication skills, both verbal and written.
- Demonstrated effective communication skills in verbal and written forms.
- Adapted to diverse environments while building strong interpersonal relationships.
- Delivered exceptional service that consistently enhanced client satisfaction.
- Focused on fostering positive interactions and creating a collaborative environment.
- Developed innovative solutions that addressed challenges, demonstrating creativity and resourcefulness in dynamic settings.
- Applies innovative solutions and technical expertise to deliver exceptional results.
- Committed to streamlining processes and advancing organizational objectives.
- Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
- Worked well in a team setting, providing support and guidance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Worked flexible hours across night, weekend, and holiday shifts.
Night Auditor/Front Desk Agent
2 Years- Managed 100+ customer communications daily via calls, emails, and faxes.
- Coordinated guest services and resolved inquiries, enhancing overall customer satisfaction.
- Reconciled guest charges and handled inquiries; Ran the hotel nightly auditing report.
Administrative Assistant
16 Years- Maintained student database; Supervised data entry personnel, enhancing team productivity and accuracy.
- Evaluated and processed transfer and freshman transcripts for Admissions; Assisted Students and parents in the enrollment process.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained accurate records and files, enhancing information retrieval processes for team members.
- Assisted in budget tracking and financial reporting to ensure adherence to fiscal responsibility initiatives.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted in budget tracking and financial reporting, supporting fiscal responsibility initiatives.
- Mentored junior administrative staff, providing guidance on best practices and operational procedures.
- Evaluated and processed transfer and freshman transcripts for Admissions; Assisted Students and parents in the enrollment process.
- Provided excellent customer service by responding promptly to client inquiries and effectively addressing concerns.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
Some College (No Degree) - Applied Management
Continuing education in Applied Management
Skills
Administrative support
Document preparation
Data entry
Office coordination
Workflow optimization
Quality assurance
Quality control
Office equipment management
Communication Skills
Strong written and verbal communication skills, including the ability to provide collaborative effectively with consumers, clients, parents, etc.
Leadership Experience
Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.
Timeline
Administrative Assistant
Mount Olive Missionary Baptist Church
10.2025 - CurrentRead More
Production Technician
Nissan North America
01.2016 - 01.2025Read More
Director
Pilgrim Rest Baptist Church, Afterschool Program
01.2016 - 01.2020Read More
Night Auditor/Front Desk Agent
Country Inn and Suites Hotel
01.2013 - 01.2015Read More
Administrative Assistant
Alabama State University
01.1996 - 01.2012Read More
Grand Canyon University
Some College (No Degree) from Applied Management
Read More