Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Therin Holland

Covington,IN

Summary

I’m a hardworking and dedicated professional, with a strong focus on completing tasks efficiently and to a high standard. I take initiative, stay organized, and consistently deliver reliable results—even under pressure or tight deadlines. I work well both independently and as part of a team, and I take pride in maintaining a positive, solution-focused attitude. Driven by a strong work ethic, I’m always looking for ways to improve, contribute, and help move things forward.

Overview

4
4
years of professional experience

Work History

Office Manager

Niemann's County Market
Covington, Indiana
05.2025 - Current
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Supervised staff members, organized schedules and delegated tasks.
  • Balanced cashier drawers and made sure they were even.
  • Managed daily office operations to ensure smooth workflow and efficiency.
  • Resolved customer complaints or answered customers' questions.

Crew Trainer

McDonald's
Covington, IN
05.2022 - Current
  • Trained new crew members on operational procedures and safety protocols.
  • Mentored staff in customer service techniques and effective communication skills.
  • Conducted performance evaluations for crew members to identify training needs.
  • Implemented quality control measures to enhance food preparation standards.
  • Promoted a positive work environment by encouraging teamwork and collaboration.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Assisted management in developing strategies to improve customer service standards.

Competitive Sports Lead

Ball State Recreation Center
Muncie, Indiana
10.2022 - 05.2026
  • Managed equipment inventory and ensured proper maintenance for all sports gear.
  • Supervised referees and scorekeepers to ensure accuracy of game results.
  • Provided instruction on rules and safety procedures when necessary.
  • Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
  • Helped recruit, hire and train department employees.
  • Trained and mentored new staff on operational procedures and safety protocols.
  • Facilitated communication between players, coaches, and event organizers effectively.
  • Implemented safety measures to create a secure environment during sports activities.
  • Responded promptly to incidents and emergency situations.
  • Conducted regular evaluations of programs to identify areas of improvement.
  • Developed rules and regulations to ensure a safe and fair competitive environment.

Education

Bachelor of Science - Human Resources Management

Ball State University
Muncie, IN
05-2026

High School Diploma -

Covington Community High School
Covington, IN
05-2022

Skills

  • Employee training
  • Customer service
  • Team building
  • Conflict resolution
  • Effective communication
  • Safety procedures
  • Bookkeeping
  • Performance evaluation
  • Office management software
  • Team bonding
  • Staff hiring
  • Communication skills
  • Multitasking Abilities

Accomplishments

  • Nominated for Undergraduate Student Employee of the Year in 2025
  • Deans list

Timeline

Office Manager

Niemann's County Market
05.2025 - Current

Competitive Sports Lead

Ball State Recreation Center
10.2022 - 05.2026

Crew Trainer

McDonald's
05.2022 - Current

Bachelor of Science - Human Resources Management

Ball State University

High School Diploma -

Covington Community High School

Similar Profiles

CREATE PROFILE