Summary

Overview

Work History

Education

Skills

Languages

Interests

Timeline

Thet Htet Linn Maung

Madison,WI

Summary

Dynamic and detail-oriented professional with proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience. Reliable and adaptable to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

2026

years of professional experience

Work History

Deli Associate

Metcalfe's Market

02.2025 - Current

Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Host

Bonefish Grill Restaurants

03.2025 - 08.2025

Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Contributed to team success through effective communication and cooperation with coworkers and management.

Administrative Assistant

Pristine Clean Cleaning Services

2018 - 2020

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assisted with human resources tasks such as updating employee files.
Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.

Education

Bachelor of Arts - Population Studies (Majoring in Statistics)

Yangon University of Economics (Hlaing Campus)

Yangon, Myanmar

Associate of Arts - Economics And Business

Madison Area Technical College

Madison, WI

01-2027